Comcast forced me to upgrade a perfectly acceptable modem so I would have to option to have higher speed service (which I do not want)! Here's what they did: 1. asked me to upgrade the modem (emails and letters) 2. Inserted a filter on my line so I lost my connection 3. I bought a new modem (not realizing they stuck a filter there) 4. They removed the filter I guess this approach does not scale as well as the 400 lin…
I don't understand the general attitude against forced modem upgrades. If you lease your modem it's as easy as walking into a Comcast store and swapping it for a new one. If you own your modem, pick the newest model of modem that fits your needs. The newer modems support more channels and newer modulation/technology. This isn't just about supporting newer speeds. In order for them to support those newer speeds for ot…
it's as easy as walking into a Comcast store and swapping it
If you have an Xfinity store nearby, and if they don't have lines over an hour long much of the day, and if you get a rep who knows what s/he is doing.I live about 6 minutes from one, and it can still be a multi-hour adventure.