Crapcast. If only we in the US had more options, this kind of shit wouldn't fly to well.
Rogers and Cogeco both do this in Canada, as far as I remember.
Ya, I believe CA is in a worst position than US (in terms of a competitive market).
Comcast is injecting 400+ lines of JavaScript into web pages
261–270 of 498 posts
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#262The gigantic image: https://i.imgur.com/kN2rMhK.jpg (source: http://comcastsupport.i.lithium.com/t5/image/serverpage/imag... - URL manually edited to display largest possible size) I paged through the JS curiously, and found the URL bnpsa.g.comcast.net/images/mydevicealert/browser/. I wondered what would happen if I hit that from my ISP in Australia. I was surprised: I got an NXDOMAIN back. But I discovered that goog…
When you run code on a website you don’t own you have to be extremely careful. You’ll learn this quick building WordPress themes and plugins. They’re pretty careful not to directly affect the website by running their JavaScript in a scoped context and using IDs in the CSS selectors, but there is nothing to prevent the website front modifying their pop up. For example if my website had the .closebn class with display: none !important, a visitor would not be able to close the pop up. That’s a pretty common class name. To prevent this you should use dynamically generated class names that get swapped out at build time, or in this case even inline styles. Something like the close button of an injected pop up is pretty critical and inline styles would guarantee that it wouldn’t be messed with.
(I haven’t tested any of this, this is based on a quick glance at the code)
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#263As a big ISP that stands to profit from the current FCC standpoint, Comcast is in the crosshairs of the internet community. But if what has been said by all parties is true, I can't find significant fault with Comcast. Here is the text of the "ad" (typed from viewing the attached image in the OP): Get ready, we're increasing Internet speeds in your area. Our records show that the modem you currently have connected to…
It's most likely Comcast's own fault the other messages were ignored. They pollute every communication channel with marketing spam.
The Boy who Cried Wolf didn't have man-in-the-middle technology available but the lesson remains the same: if you want to be heard, shut the fuck up until you've got something to say.
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#264As a big ISP that stands to profit from the current FCC standpoint, Comcast is in the crosshairs of the internet community. But if what has been said by all parties is true, I can't find significant fault with Comcast. Here is the text of the "ad" (typed from viewing the attached image in the OP): Get ready, we're increasing Internet speeds in your area. Our records show that the modem you currently have connected to…
I recall having this occur a while back. I do not recall receiving any email to my actual email address (maybe they used the comcast one?) nor my physical address, nor seeing any notification in the billing portal.
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#265I dropped Comcast for a provider that doesn't do this, but given Comcast is a monopoly in many areas, I know this isn't a good option for everyone. But frankly, the only leverage we have over these people is how we spend our money.
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#266I'm annoyed by this on several levels. The biggest issue is that I'm using an Arris SB 6121 and I'm getting notifications that my modem is EOL. However, the SB6121 is listed as a supported modem for my speed level on their supported modems page.
If I go to their supported modem page, I literally get a page where my current modem is shown as not supported, and the exact same modem is shown next to it as "supported."
I'm calling Comcast, and if this isn't immediately resolved I'm filing a fraud claim with the Illinois attorney general. This is the third or fourth time I've had a supported modem that Comcast has claimed isn't supported, and I'm sick of jumping through hoops getting this resolved.
Every time this happens their customer service reps tell me that the only way to avoid this is to use one of their modems. I'm sick of this. What a terrible company. Fix your shit before you start injecting garbage into the websites I visit.
edit: Proof https://imgur.com/lzKBkMs
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#267J. Livingood (a Comcast VP) responded to the OP: > [JL] We are not trying to sell you a new one. If you own your modem we're informing you that it is either end of life (EOL) or that you are about to get a speed upgrade that the modem will be unable to deliver. Incidentally, Livingood is a co-author of IETF RFC 6108, which he has conveniently linked. From the RFC's general requirements numero uno: > R3.1.1. Must Only…
> Although I disagree with Comcast's method and categorization, it would be interesting to learn what modem the OP was using. We start telling customers that a modem needs to be upgraded when one of two things happen: either they are about to or just had a speed upgrade that their modem cannot support or the modem has gone end-of-life (EOL) from the vendor. In the former case, if the device is leased, you are send a…
The ARRIS SB6141 [1] is a DOCSIS 3.0 modem which is considered EOL by Comcast. This device is still being actively sold by the manufacturer. It handles the maximum throughput of most Comcast plans. It's not 5-8 years old.
However, the supported device list [2] shows that it's still an allowed modem to use for a e.g. 200mbit connection. A user that's looking to purchase a modem isn't discouraged from getting one from Amazon.
Since Comcast considers it EOL, any interaction with Comcast support includes the stipulation that it's likely the modem that's causing the problem, and the customer will be liable for a surcharge if a technician decides it's the modem causing a problem.
For a brand new modem, purchased from Amazon right now.
There seems to be a disconnect between EOL for the purpose of leasing a modem and EOL from the vendor.
[1] https://www.arris.com/surfboard/products/cable-modems/sb6141... [2] https://mydeviceinfo.xfinity.com/device/arris-sb6141-336
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#268When reading about Comcast I was always wondering why they have no competition when everyone who comments is complaining. I live in France and use Orange as my fibre provider. 1 Gbps/250 Mbps without constraints. I used to have Free which was great but did not offer fibre when fiber was installed. I switched to Orange in 5 min via a web page. I have another possibility (SFR) but they are despicable liars and for this…
> When reading about Comcast I was always wondering why they have no competition when everyone who comments is complaining.
Suppose you were a major company with big dollars to spend on offering internet service... someone like Google, for example. Then suppose you wanted to provide service in Louisville, Kentucky. How many years do you think it would take to get permission to attach your lines to the existing telephone poles (owned by the city) if the local telephone and cable providers try to tie you up in lawsuits? What if the city's mayor was enthusiastically supportive, and willing to pass new laws and spend hundreds of thousands of dollars of the city's money going to court to permit Google to start offering service. It would still take years to get permission. Fortunately, this isn't one of the many cases where state or local laws prohibit other companies from competing with the one local cable company, or it couldn't happen at all.
Now imagine it is anyone OTHER than Google with their huge warchest, legal department, public support, and local government support. It wouldn't get anywhere at all. If it did, the cable company would drop rates for a few years until the competitor went out of business, then raise them afterward.
The United States pays lip service to the idea of competition, but most of our politicians have gotten "competition" confused with "supporting big corporations". This is why internet service providing is a monopoly or oligopoly in nearly all US locations.
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#269Earlier quoted context omitted.
> Although I disagree with Comcast's method and categorization, it would be interesting to learn what modem the OP was using. We start telling customers that a modem needs to be upgraded when one of two things happen: either they are about to or just had a speed upgrade that their modem cannot support or the modem has gone end-of-life (EOL) from the vendor. In the former case, if the device is leased, you are send a…
Thank you so much for participating in this discussion! Frequently having people like you who actually involved in what's being discussed is part of what makes HN special to me and many others. As another comment points out though, I'd also like to understand why it was decided to comminate by injecting JS into pages people are visiting rather than following a more traditional communication channel like snail mail. I…
I mean, I get calls on my cell phone from them. That would be a good thing to call about I would think.
Re: Comcast is injecting 400+ lines of JavaScript into web pages
#270J. Livingood (a Comcast VP) responded to the OP: > [JL] We are not trying to sell you a new one. If you own your modem we're informing you that it is either end of life (EOL) or that you are about to get a speed upgrade that the modem will be unable to deliver. Incidentally, Livingood is a co-author of IETF RFC 6108, which he has conveniently linked. From the RFC's general requirements numero uno: > R3.1.1. Must Only…
> Although I disagree with Comcast's method and categorization, it would be interesting to learn what modem the OP was using. We start telling customers that a modem needs to be upgraded when one of two things happen: either they are about to or just had a speed upgrade that their modem cannot support or the modem has gone end-of-life (EOL) from the vendor. In the former case, if the device is leased, you are send a…
Does Comcast's implementation of this system respect Cache-Control: no-transform as specified in RFC 2616?