J. Livingood (a Comcast VP) responded to the OP: > [JL] We are not trying to sell you a new one. If you own your modem we're informing you that it is either end of life (EOL) or that you are about to get a speed upgrade that the modem will be unable to deliver. Incidentally, Livingood is a co-author of IETF RFC 6108, which he has conveniently linked. From the RFC's general requirements numero uno: > R3.1.1. Must Only…
Exactly. And the response, "we're not trying to sell you a modem, we're just encouraging you to strongly consider buying a new one" is such a hair-splittingly asinine response considering the rather serious breach of trust posed by the notification system.