11–20 of 355 posts
Actually, I think it is still too difficult. I mean it is not that difficult, but if you had to send every e-commerce shop a photo of your driver license just to buy something there would be a lot fewer people buying stuff online.
The same does not apply to this, or any other coin- centric company. Yes, in our terms, these are huge dollar sums. But if you work in fintech, this is a small pimple on the side of trades in real goods, and existing financial instruments.
Look: the fintech people get this space, and they are not dissing the model entirely. But please, don't pretend that the feds could not shut this agency down tomorrow, and it would have almost no effect on the US bottom line reports for financials.
I have recommended Coinbase to many people. But, a few days ago, I had a double charge on my bank account from them and have learned since that their customer support is essentially non-existent. It’s been 8 days with no response by e-mail, their posted phone number results in a busy signal, and the alternate numbers I found posted on forums go straight to hold music before hanging up after a couple of minutes. I fil…
They froze my account, required that I pay them money to even get access to my transaction history, and then when I did (foolish, I know) the records don't show any reason for me to have owed them money.
It wasn't a large amount (I have moved to another platform.
It's not a unique issue either, just look at all the posts on the Coinbase subreddit: https://www.reddit.com/r/CoinBase/
I have recommended Coinbase to many people. But, a few days ago, I had a double charge on my bank account from them and have learned since that their customer support is essentially non-existent. It’s been 8 days with no response by e-mail, their posted phone number results in a busy signal, and the alternate numbers I found posted on forums go straight to hold music before hanging up after a couple of minutes. I fil…
Their customer service was great in the early days, but has most definitely gotten worse since its gotten so popular. I think they simply can't find enough people.
Coinbase has a key difference from traditional brokers such as Charles Schwab, Scottrade, etc. It doesn't charge a flat fee for buy/sell crypto currency, but a 2-3% fee based on the transaction value. So even though I'm sure they've been making cash hand over fist this past 12 months, it makes any sort of future prediction extremely difficult. They not only have to predict customer growth (which leads to transaction…
> it makes any sort of future prediction extremely difficult. People will always buy $100 worth or whatever regardless of what percentage of a bitcoin that gets them.
Coinbase has a key difference from traditional brokers such as Charles Schwab, Scottrade, etc. It doesn't charge a flat fee for buy/sell crypto currency, but a 2-3% fee based on the transaction value. So even though I'm sure they've been making cash hand over fist this past 12 months, it makes any sort of future prediction extremely difficult. They not only have to predict customer growth (which leads to transaction…
I have recommended Coinbase to many people. But, a few days ago, I had a double charge on my bank account from them and have learned since that their customer support is essentially non-existent. It’s been 8 days with no response by e-mail, their posted phone number results in a busy signal, and the alternate numbers I found posted on forums go straight to hold music before hanging up after a couple of minutes. I fil…
Side note: one of the absolute killer features of crypto currency markets is finally we have an always on market. Stock markets and exchanges still operate in the old days of the hours of the day in the country they are based in, crypto currency is an always on market which is nice because it eliminates the after hours/before open games that go on with stocks.
I have recommended Coinbase to many people. But, a few days ago, I had a double charge on my bank account from them and have learned since that their customer support is essentially non-existent. It’s been 8 days with no response by e-mail, their posted phone number results in a busy signal, and the alternate numbers I found posted on forums go straight to hold music before hanging up after a couple of minutes. I fil…
If anyone is wondering, this happened because I accidentally opened the app while on vacation in a country that the US sanctions.
I have recommended Coinbase to many people. But, a few days ago, I had a double charge on my bank account from them and have learned since that their customer support is essentially non-existent. It’s been 8 days with no response by e-mail, their posted phone number results in a busy signal, and the alternate numbers I found posted on forums go straight to hold music before hanging up after a couple of minutes. I fil…
It may be that your bank is charging you an international transaction fee and that is the second charge you are seeing. This happened to me the other day with Coinbase. If you buy from Coinbase with a credit card the transaction actually gets processed in London. Some American banks will charge you a 3% fee for this international transaction. So it will look like Coinbase has charged you twice, but actually the secon…