91–100 of 152 posts
As a manager or senior a huge part of your job is communication and distributing information, and email is one of, if not, THE core method of doing this. The author has decided to provide poor communication because she can’t handle her inbox. One word replies can be extremely misleading and will cost her more time overall than reading and replying to her emails properly. I would be fuming if I was her boss or worked…
> I wanted to know, did you always email this way, or did you only start once you became the boss? His answer (over email): “Yes.” I’m going to assume the yes was to the first part of the question and he skimmed over part two. This isn't something to emulate. People who only read the first few words of an email before replying make communication harder for everyone else. Sometimes things can't be accurately summed up…
The point is not to write all the extra words in the first place.
Earlier quoted context omitted.
For #1, what I have found works best is to nix the huge amount of text you'd otherwise write in the email and put it in a link. A document maybe, or better yet a beautiful portal that works on desktop and mobile. That way the email is short AND the link can be reshared!
That's a terrific idea, if that kind of CMS-ish system is available to you or within your organization. Unfortunately I've never been exposed to or have much experience with something like that : (
That's Google Docs or Office 365.
I emailed Mark Cuban, owner of the Dallas Mavericks and star of TV’s Shark Tank, because he is known for responding right away to anyone who emails him, and because now I can give this story the headline Really? What's his email? I think I direct-emailed him before at blogmaverick and didn't get a response.
DO NOT TOP POST
Seriously, posting inline is easier to write and read and makes your email more clear. You don't have to wrangle your words to make it clear what part of their email you're replying to. If you don't need to refer to anything they said, delete the whole email and just put in a couple of words alone.
Stop top posting!
Rules for good emails 1. Keep the message as short as necessary but no shorter. 2. Put the most important information at the top of the message. 3. If it email is for an ask, call out from who you need the response and put it at the top of the message. 4. If you need to send a long email with many details, put the most important information at the top (ie. what the reader needs to know) and then fill in the body with…
>Hey Jane, I need your input on how to prioritize my current work. Can you provide guidance on where I should focus? >Bug XYZ was assigned to me and it's taking longer to complete because we have a dependency on Vendor ABC completing a change to their web service. This is impacting the commitment to my team on Feature 123 because we are near the end of our sprint. >Lemme know. Pss, amateur. That's way too many words.…
Jane, should I keep fixing bug XYZ? Im blocked by Vendor ABC.
I can work on Feature 123.
Earlier quoted context omitted.
That's a terrific idea, if that kind of CMS-ish system is available to you or within your organization. Unfortunately I've never been exposed to or have much experience with something like that : (
> CMS-ish system That's Google Docs or Office 365.
Rules for good emails 1. Keep the message as short as necessary but no shorter. 2. Put the most important information at the top of the message. 3. If it email is for an ask, call out from who you need the response and put it at the top of the message. 4. If you need to send a long email with many details, put the most important information at the top (ie. what the reader needs to know) and then fill in the body with…
XYZ is blocked by Vendor ABC. Feature 123 is affected.
This doesn't work. I've gotten many bad reviews, because people thought I was being "curt" or "mean" because I was replying to their question with short replies. None, of my emails were intended to be mean, I just didn't see the point in fluffing up my emails, and only responded with the required information, but I guess people require the fluff or they get their feelings hurt.