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If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

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Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#71

Post by blinkingled »

IBM wrote: post #50
ClassyJacket wrote: post #17

Earlier quoted context omitted.

Would we? We didn't burn LG at the stake for bootloops. We don't burn Microsoft at the stake for updating Windows 1p in the middle of work. Plenty of Android phones have had problems. If anything I feel like Apple gets more flak for every little thing, it just so happens this week they've had two genuinely really bad ones.

The thing is there's lots of schadenfreude whenever Apple stumbles. Part of that is just being king of the hill for so long. But even before that Apple always chafed nerds because of how they came at computing (appliance-like) and the whole intersection of liberal arts and technology thing which targets a mainstream audience. That changed in the early to mid 2000s because of OSX and the Intel switch, suddenly a lot m…

No, they're mad because they were sold the benefits of vertical integration, tight control, limited options etc leading to better user experience albeit at higher prices. The better user experience part is not holding up in recent reality and people are rightfully dissatisfied.

You've to remember people pay premium prices for Apple stuff. If I buy a $300 Moto whatever I'm much less inclined to complain if it breaks vs when I'm buying a $800+ iDevice.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#72

Post by carlivar »

seasonalgrit wrote: post #38
Karupan wrote: post #13

Not one word of apology from Apple! The workaround involves turning off notifications individually for every app, and then turning them on after the update. If this were any other manufacturer, they would be burnt at the stake. But we somehow let Apple get away with it.

" If this were any other manufacturer, they would be burnt at the stake." Nah. Look at Samsung: you can make a TV that spies on you, a washing machine that explodes, and a smartphone that spontaneously catches on fire . And then go take a look at how their stock is doing this year. We've reached the pavlovian phase of western consumer culture: we'll just keep on buying and buying and buying, no matter what.

I think the difference is that these problems are magnified in the press but are still rather rare. It is first hand experience that breaks the pavlovian cycle.

Americans started buying Japanese cars because so many of them had direct poor experiences with American quality in the 70's to 90's.

I don't think that has necessarily happened with Samsung, yet.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#73

Post by yladiz »

AaronMT wrote: post #16

What is happening at Apple? I’m honestly worried for them. Is their QA department in disarray?

I'm under the assumption that, for some reason, the rush and all things surrounding iPhone X caused QA to only happen a bit, and only on the newest devices (I have an iPhone 6S and an iPhone X, and the 6S is noticeably slower in a lot of cases, for example having to wait half to one second to type on the keyboard). I'm giving Apple a general benefit of the doubt and think that iOS 12 will be better since there shouldn't be any major paradigm shifts in the next series of phones, but it is a really bad image to see Apple not able to effectively QA these relatively simple bugs (how did they miss the notification issue? Is all testing done by hand?)

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#74

Post by yladiz »

anyguy2017 wrote: post #64
nautilus12 wrote: post #51

Earlier quoted context omitted.

The quality people got sick of living like a peasant in the high cost of living areas surrounding apple and took jobs elsewhere. Its only a matter of time until every silicon valley tech company faces the same problem.

I created a separate account to write this comment, since it's going to be harsh. I work for a Bay Area technology company with a decidedly mediocre engineering team. My experience over the past 2-3 years is that the worst software engineers (at our mediocre organization) are being hired by Apple. This is totally anecdotal and the sample size is maybe five. But I just cannot escape the fact that Apple continues to hi…

Why are they the worst? Without directly refuting your comment, it's hard to believe that Apple hired the worst programmers at your company, without knowing why you think they are worst.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#75

Post by lern_too_spel »

derefr wrote: post #56
lern_too_spel wrote: post #39

Earlier quoted context omitted.

Two of the worst quality phones available, as we all now know. This only reflects poorly on The Verge.

Please name the phone that is in your opinion the best quality phone available, to calibrate this statement.

I'm skipping this generation unless I see some compelling reason to upgrade, so I don't know which the best is, but it's hard not to know the worst quality if you're not blinded by fanboyism, with Samsung's consistency in this area and Apple's recent strong showing. Despite always lagging in usefulness, Apple used to have quality control down.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#76

Post by gurkendoktor »

AaronMT wrote: post #16

What is happening at Apple? I’m honestly worried for them. Is their QA department in disarray?

I don't think they even need a QA department for software, given how many people are donating their free time to file radars.

https://blackpixel.com/writing/2012/02/radar-or-gtfo.html

Considering that some people will continuously adjust their iPad clocks into the future to be able to play Candy Crush without waiting (sic!!!), this bug must have affected people, and was certainly somewhere on Apple's radar.

It's just that management then shrugs and sticks to yearly releases instead of working down this mountain of debt.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#77

Post by derefr »

lern_too_spel wrote: post #75
derefr wrote: post #56

Earlier quoted context omitted.

Please name the phone that is in your opinion the best quality phone available, to calibrate this statement.

I'm skipping this generation unless I see some compelling reason to upgrade, so I don't know which the best is, but it's hard not to know the worst quality if you're not blinded by fanboyism, with Samsung's consistency in this area and Apple's recent strong showing. Despite always lagging in usefulness, Apple used to have quality control down.

I think, if you paid attention to the other brands, using the same strict criteria you're applying here, you'd decide they were horrible as well, for their own reasons; and, I would guess, probably more horrible than most products by either Samsung or Apple.

Something doesn't have to be good in any objective sense, to be the best. If everything is bad, a very bad thing can still be "the best."

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#78

Post by manigandham »

dannyw wrote: post #53
PrimalDual wrote: post #46

Earlier quoted context omitted.

That’s one explanation but if one company has the resources to innovate and keep up quality control it’s Apple. Especially since they have such a limited number of device models to support. I just hope this is a bad year and not an inflection point.

Such a limited number of device models to support? iPhone 5S to X (plus iPads, Apple Watches, and the iPod Touch) is a lot. All with different aspect ratios.

That's not a lot. And they have $200B+ in cash.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#79

Post by lern_too_spel »

derefr wrote: post #77
lern_too_spel wrote: post #75

Earlier quoted context omitted.

I'm skipping this generation unless I see some compelling reason to upgrade, so I don't know which the best is, but it's hard not to know the worst quality if you're not blinded by fanboyism, with Samsung's consistency in this area and Apple's recent strong showing. Despite always lagging in usefulness, Apple used to have quality control down.

I think, if you paid attention to the other brands, using the same strict criteria you're applying here, you'd decide they were horrible as well, for their own reasons; and, I would guess, probably more horrible than most products by either Samsung or Apple. Something doesn't have to be good in any objective sense, to be the best . If everything is bad, a very bad thing can still be "the best."

Strict criteria? We're talking boot loops, keyboards that replace the letter i, and exploding batteries, just to name some recent examples. I do actual work from my phone, and I wouldn't be able to work under those conditions. I do not have fanboyism to fall back on to feel good about my purchase.

Re: If your iOS 11 device unexpectedly restarts repeatedly on or after December 2

#80

Post by bpanon »

Karupan wrote: post #13

Not one word of apology from Apple! The workaround involves turning off notifications individually for every app, and then turning them on after the update. If this were any other manufacturer, they would be burnt at the stake. But we somehow let Apple get away with it.

Most people (+80%) noticed nothing.
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