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Why Did ProtonMail Vanish from Google Search Results? (2016)

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Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#161
post #42

Earlier quoted context omitted.

Then they can't win. An accusation has been made, they've refuted the claims with a response, response is dismissed as a PR shield. What are they going to do?

They could stop doing business with a company that has strong links to IDF.

More anti-Jewish sentiment...

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#162
post #148

Earlier quoted context omitted.

It's not like you have a right to appear in Google's search results... I'll rag on Google's poor support as much as the next guy, but only when it's warranted. ProtonMail and anyone else that gets delisted / what-have-you is not Google's client and shouldn't expect first-class support for things like this.

It is not about the right to appear in Google's search results. It is about abusing market dominance to put competing businesses at disadvantage. There are also other running/solved cases/investigations against Google. http://ec.europa.eu/competition/elojade/isef/case_details.cf... http://ec.europa.eu/competition/elojade/isef/index.cfm?fusea...

it only is abusing if they push their products before others, if you fail to rank highly in search results whose fault is that?

are we going to use the IE solution, but instead now force it on providers whom you have to voluntarily choose over another to provide selected results? who gets to choose who appears?

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#163

"Google's search results should contain exactly what I personally think they should in every case," said the HN commentator. "But they mustn't be personalized," said his boon companion. "Oh no, personalization is Evil." They nodded in agreement and upvoted each other's comments.

Google's PR monkeys hard at work I see!

I find it very, very hard to believe that HN readers would vote such a comment to the top.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#164

Search is now as vital to the Internet as DNS. As such, having it be run by an unregulated, for-profit monopoly is looking less and less acceptable. As a minimum remedy, Google should probably establish a defined email address or web site where complaints like this are answered within 24 hours by a human. It's not like they can't afford it, and it might hold off full-on regulation of their activities a while longer.

Such a help line, if actually known to regularly be helpful changing the ranking position of websites in search results, would be constantly spammed by "SEO Experts" looking to get result-bumps for their sites. This has three possible outcomes, none of them good:

- The spam-support-call volume is too high and the hotline becomes so clogged that users with legitimate complaints don't even bother. As in, a ratio of 1000 SEO assholes to 1 user, 10 hour hold times, etc.

- The hotline is so thoroughly staffed that this becomes the "new SEO" technique (think: robocalls to improve rankings, or contracting firms of humans in $cheap_location to make calls on the SEO person's behalf). Even if legitimate complaints are addressed in the process, the rest of the search results become even more spammy.

- The hotline operators develop an intensely high suspicion threshold for any requests to change a site's appearance in rankings. It becomes known by users with legitimate complaints as a near-impossible uphill battle to get their position back, and is not used by many.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#165
post #12

Don't depend on search for people to find your product. Just like you do not include vesting when comparing salaries between startups.

You're not wrong, but this would require a radical re-architecting of huge swaths of how marketing and entrepreneurship currently works in most of the world.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#166

Earlier quoted context omitted.

Christina Hoff Sommers, Dave Rubin, Prager University, all of their content is delisted and demonetized on Youtube. Non of them is illegal content.

But it's available? Seems like your comparison with Tienanmen Square falls a little flat.

I was pointing out that I am very well aware of the difference between government initiated censorship vs. Google just randomly filtering something that it disagrees with.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#167

Earlier quoted context omitted.

So Google's recommended way of reporting a problem is to post on a forum that Google themselves don't officially read (or promise any kind of response)? Do you understand why some people might not think that's a satisfactory solution?

It's not like you have a right to appear in Google's search results... I'll rag on Google's poor support as much as the next guy, but only when it's warranted. ProtonMail and anyone else that gets delisted / what-have-you is not Google's client and shouldn't expect first-class support for things like this.

google can destroy businesses in an instant, and they are too large to not offer proper support, and their damages are too great to not face legal liability to any damages they inflict upon companies at their whim.

this is quite baffling. tech companies are making money hand over fist, they have massive margins, a company like google can afford real support and if they dont think so they should pay in court

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#168
What one could do to prove this type of abuse would be to do a daily search for terms you think should match your site and record how high in the results it appears, and do it for various search engines.

If you plot this over time and see a sudden drop you know Google has identified you as a threat.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#169
post #148

Earlier quoted context omitted.

It is not about the right to appear in Google's search results. It is about abusing market dominance to put competing businesses at disadvantage. There are also other running/solved cases/investigations against Google. http://ec.europa.eu/competition/elojade/isef/case_details.cf... http://ec.europa.eu/competition/elojade/isef/index.cfm?fusea...

it only is abusing if they push their products before others, if you fail to rank highly in search results whose fault is that? are we going to use the IE solution, but instead now force it on providers whom you have to voluntarily choose over another to provide selected results? who gets to choose who appears?

> it only is abusing if they push their products before others, if you fail to rank highly in search results whose fault is that?

Well, if that failure to rank highly is due to Google manually removing you, I think it's fairly clear whose fault it is.

(It's Google's.)

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#170
post #163

"Google's search results should contain exactly what I personally think they should in every case," said the HN commentator. "But they mustn't be personalized," said his boon companion. "Oh no, personalization is Evil." They nodded in agreement and upvoted each other's comments.

Google's PR monkeys hard at work I see! I find it very, very hard to believe that HN readers would vote such a comment to the top.

^ Is that reply a sign, that HN is slowly transforming itself to some sort of 4chan board?
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