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Why Did ProtonMail Vanish from Google Search Results? (2016)

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Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#3

Post by dvt »

tpolzer wrote: post #2

Has to be a transient problem, I get ProtonMail as first unpaid search result for both queries they mention.

Did you not read the article? It was eventually "fixed."

> ProtonMail tracked this situation through Spring 2016, trying to get in touch with Google to query why it had vanished from search results — and initially having no luck getting a response. It only eventually got an acknowledgment of the complaint in August after it had tweeted at Google staff.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#7

Post by f_allwein »

[2016].

Having worked at Google’s Search Quality Evaluation team, I can confirm that Google would only manually remove sites from its search results if they violate its webmaster guidelines: https://support.google.com/webmasters/answer/35769?hl=en

Of course, there can be other issues preventing a site from showing up in the search results (e.g. site migration issues, accidentally locking out Googlebot in robots.txt, ...). In such cases, the best way to raise the issue would be to report it on the webmaster forum, which is frequented both by smart and helpful users and by Googlers working on search quality: https://productforums.google.com/forum/#!forum/webmasters

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#8

Post by Joe-Z »

dvt wrote: post #3
tpolzer wrote: post #2

Has to be a transient problem, I get ProtonMail as first unpaid search result for both queries they mention.

Did you not read the article? It was eventually "fixed." > ProtonMail tracked this situation through Spring 2016, trying to get in touch with Google to query why it had vanished from search results — and initially having no luck getting a response. It only eventually got an acknowledgment of the complaint in August after it had tweeted at Google staff.

Please don't insinuate that someone hasn't read an article. HN-Guidelines tell us to: https://news.ycombinator.com/newsguidelines.html

It wouldn't take anything away from your response just leaving that question out.

BTT: Why is this even an article on here anyway when the situation has been dealt with one year ago? The title should already mention that it's from 2016.

Re: Why Did ProtonMail Vanish from Google Search Results? (2016)

#10

Post by evolighting »

Joe-Z wrote: post #8
dvt wrote: post #3

Earlier quoted context omitted.

Did you not read the article? It was eventually "fixed." > ProtonMail tracked this situation through Spring 2016, trying to get in touch with Google to query why it had vanished from search results — and initially having no luck getting a response. It only eventually got an acknowledgment of the complaint in August after it had tweeted at Google staff.

Please don't insinuate that someone hasn't read an article. HN-Guidelines tell us to: https://news.ycombinator.com/newsguidelines.html It wouldn't take anything away from your response just leaving that question out. BTT: Why is this even an article on here anyway when the situation has been dealt with one year ago? The title should already mention that it's from 2016.

That why google is there. If it is facebook, things would be different
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