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Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

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Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#321

I don't know anything about your business, but just some quick comments: I went to the site, easily saw the "Get started" button. Clicked on it, there is a landing page that doesn't add any value in my opinion - why is it there? Clicking "start" takes me to a "fill in info" page, I don't know how much this is going to cost me nor what I'm signing up for. I think clicking on the "get started" should go to a page that…

Got it! We are reworking on the onboarding flow now, thanks for the feedback!

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#322

My thoughts: your core customer group is too small. people new to freelancing don't have the cash to put into a subscription tool, and probably don't think they need these features you provide. (if only due to lack of experience) Freelancer Pro's are already doing their lead generation workflows, and whatever it is it's working, so the majority of them are not going to be actively looking for new tooling. So it seems…

Thanks for the feedback, I am definitely looking into them in detail, but I never thought someone would say 1 year of free trial :)

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#323

As an ex-freelancer, you're trying to do too much & don't have the credibility I'd want to turn over my business to your system. I have my own systems in place - my own website, my own contracts, etc. so why would I want to use yours? Will they be relevant to my market? It's like looking at a cable TV lineup where I might want 1 channel but have to subscribe to a bunch of others. $29 was a lot of money to me for a Sa…

The personal assistant is a real live human :) and exactly does like what you mentioned, answer simple ones and escalate complex inquiries. Will consider the pricing plans, ideally, we are trying to reduce the friction in beginning and have the least number of plans. Thanks for the rest of the feedback, will definitely go through them :)

$29/mo for a real virtual assistant who can do that is an absolute steal and if I were still freelancing I'd sign right up. That is what I am excited about. The rest is cruft. Make this your USP and you are onto a winner.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#324

As someone who's done some freelancing as a software dev, I don't see much value in the product. None of the features offered by the product resonate with me. For managing appointments, I usually do it all over email. Most major email clients support calendar invites. Also, most freelancers already have a website and if not they can setup their own site very quickly with little effort. I think the product is in a ver…

I am not sure if there is always a first mover advantage in business. There is always an opportunity to improve/innovate and do things better.

Not necessarily first mover, but early mover... Just try to compete against Facebook now.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#325

1. Get a native speaker to proofread your website copy 2. The title of the page is "Sieve Pro - The best management tool for" (missing a "freelancers")? 3. Some people might like it, but I'm always turned off when websites are using SV characters as profile placeholders - makes the site itself seem like a joke 4. As others have said, develop your own signup form instead of using TypeForm - TypeForm always gives me an…

What grammatical or typographical errors prompt the advice to get someone to proofread the website? I'm asking because I see this advice quite often, and most of the times I can't find anything wrong. Could someone point out specific errors that I miss? Perhaps I need to get an editor myself.

There are a number of subject/verb agreement issues ("All the process ... take place") and such but mostly it's an issue of odd clause construction and word choice, with some run-on sentences.

For example: "Never delay your client to wait for an NDA." A more idiomatic version would be "Never make your client wait for an NDA" or perhaps "Never let waiting on an NDA delay your clients."

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