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Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

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Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#311

Earlier quoted context omitted.

I'm not a freelancer, but I'd assume the biggest problem getting started with freelancing isn't the NDAs etc. It's getting clients. Maybe your marketing should be geared to people who are already freelancing and who want to upsell/become more professional?

Thanks for the feedback, I think I've been hearing this a lot now, will think about this deeply and do something :) We actually had a lead generation too inside the platform, but its still in the process, ideally picking up all the leads around internet form slack groups, LinkedIn etc and qualifying the leads.

That would likely be a better stand alone product.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#312

Your site could be improved... 1) the separator icons to me looked like carousel dots so I spent an embarrassing amount of time trying to see the other slides. 2) on my mobile I wasn't able to get your menu to open. That left me hopelessly loking at the front page.

Thanks for this, the separators have been removed, we are working a full revamp soon.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#313

I use Upwork extensively to get work done. The problem with freelancing is generating demand. How do I, as a client find freelancers ? So I go to such places. And all the sites that can generate demand (freelancer.com, upwork.com, etc) will manage all of this for you. They have their own freelancer landing pages, etc. Maybe not as good as yours, but they are fundamentally solving the demand generation problem first.…

Thanks for showing this angle.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#314

I've built 5 products, all are selling just fine. The first rule is to make for the customer which are desperate enough to pay for your solution. The second rule is to have a product. You don't even need perfect sales pages and all that jazz. The third rule is to create a marketing angle and spend on ads.

Thanks for this! :)

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#315
post #238

Whoah! You're charging $348 dollars a year and you don't even have a professional video done yet? You are already expensive and this is an MVP! Also you have some 15 minute onboarding process. 15 minutes is like 150 years in web time. What kind of freelancer has the time for that. im not sure who your target is. Freelancers could mean almost anything. You're not going to attract the hacker crowd but that should be ob…

Thanks and 15 minutes is for the clients coming to a freelancer's website.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#316

Most likely several reasons: 1. Audience product mismatch 2. People are just curious but don't actually care for your product because it's not relevant to them. Perhaps you are just trying to solve he wrong problem. Note: as a freelancer I would never use your service. I have enough overhead as it is and would not pay 29 no for what you offer. My 2c

Thanks for taking time to write a feedback. Really appreciate.

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#317

Do you intend to become a search engine for contractors, like freelance.com? If you don't, offering a public profile page is completely out of sync with your value proposition. 'Professional freelancers' already have their own website, and would use this product as a backoffice tool. This other video is miles better than the one featured in the page: https://www.youtube.com/watch?v=S23V3LmRUb4 , it took me a while to…

Thanks, will make necessary edits in other video, we put that quickly while the comments in HN escalated and wanted to show :)

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#318

It seems to require my LinkedIn profile mandatorily. Don’t have one. Also, not putting my credit card in a Typeform. Not a freelancer, but maybe this will help in some way. I’ve never signed up for a service asking for compulsory links to other social websites. Why not just put a sign in with LinkedIn button and take credit card using stripe pop up later?

Yeah, I think so. We are moving to different flow altogether now. Thanks! :)

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#319

It sounds like you're targeting new freelancers. Yet it is existing freelancers that understand the pain you are trying to solve. It looks like you have 5-6 average tools in one package, not one killer tool that would make it worth switching. Your copy doesn't read like a native English speaker and doesn't pull on any emotions or hit on the pain point you are trying to address. I would contact all of your signups. As…

Thank you, working on the product and fixing all these :)

Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

#320
post #278

Give people free 1 month trial. Don't try to handcuff visitors into 1 yr worth of subscription right off the bat. If your service worth value - people will stay. If they wont - learn why not? I just bought a car yesterday and the dealer gave 3 days/250 miles unconditional money back. That moved a needle to my decision (even though a little less pricey car was available in the area).

Interesting, we are definitely considering free trial now. I haven't seen anyone selling cars with an unconditional money back though :D You got yourself a nice deal I guess.
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