Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?

There is not a single sign a product actually exist. Only a "pay here" button.

Give people a free trail or something. I would never pay for software without getting to try it first.

Noted, we'll be reworking the home page completely and about the signup flow. We are already working on the video as we speak. Here is raw demo if you are intrigued https://drive.google.com/open?id=11uAP1oNm7HzLo3q9fHiAXheFg6...

No. Get enthousiast users first. Get money later. Give a free trail (without entry of credit card), and lock it after 30 days with a "pay now" thingy

Homepage, why do they have a fictional character as part of a profile piece? Do they have no one to actually to show, or is it suppose to be a joke? Doesn't seem that professional to me. I get the pic probably represents what my profile might look like but it is blocked by another window which I have no idea what it is about. Would be better just to get rid of the 2 windows that mean nothing to me and highlight what my profile would look like.

Clicking home hides the top toolbar which annoys me. Clicking "THE ELITIE 100" does nothing but reload the page for me which is a sign the websites isn't complete. If the website isn't complete then the service is probably not ready either. Features list lacks any real information. Can't find any information giving me details how, who, what, when, or where about the things you have in feature list.

Do I have any input on the design of the personal website? Do you have any examples or templates for the personal website? How long does it take you to get my personal website up? Do I have to buy a domain or do you handle that? Do you include ssl?

Client on boarding isn't even fully listed, just has etc at the end. What is your process for client on boarding? What is the full list? How do we have details for future agreements when we current don't even have contract laid out or requirements filled in?

How do you handle a NDA? Do I have to sign away my rights so you can process NDA in my name? Do you have a legal team to review them? Whats a fully secure digital signature?

Is the personal assistant a bot? Are you saying I get a free bot with my signup? I am assuming I be just getting a freshchat bot.

"COMPLETE CLIENT PROCESS" do you have some one qualify to even do requirement collecting? Do you have a experience arch for all linux, windows, mac, and bsd? What languages and database can you cover in this process?

The link to the sign up is the final flag. I get no details and no real information but you expect me to sign up for your service through another service. Having me pay money not knowing what I am getting at all. Not going to happen ever. Only reason I click the link to sign up was to see if I could get more information. Instead I get asked for my cred info.

Finally $10 a month even if it is a starting price to get traffic is way to low for any one of your services. A "personal website" will run you $500 upfront plus $20 a month in maintenance (This begin a dirty little wordpress site a high schooler could build). The doamin name alone will cost you $10. Having a lawyer read over a NDA is probably $250 or something in that ball park. Plus everything else just doesn't seem like the right price. No body is going to pay so little for a "professional" service.

(Not sure what the point of linking to producthunt is - that almost counts as a negative in my experience, due to the biased way that sites get promoted, or more often, not.)