Live data from Hacker News

Google increasingly is promoting a single answer for many questions

wsj.com

11–20 of 110 posts

Re: Google increasingly is promoting a single answer for many questions

#11

If you search in German Google (does not need to be in Germany) and Google mainly for English search terms... you won't see any of those. Google is still in many ways a "US English first" company :/

In many ways, this is a US English first world :/

Re: Google increasingly is promoting a single answer for many questions

#12
post #7

Single answers is basically what's needed for Alex, Google Home, etc. I was surprised that Google beat Alexa. Siri was horrible. I haven't purchased a home voice device yet because I wanted it to get a little better. However, I'm not sure if there will be much improvement in the device itself. The real work is on the server.

Surprised Google beat Alexa? I have had the Echo since late 2014 and now several Google Homes. For understanding you and answering questions Google is well ahead of Amazon.

But you find this surprising?

This is what Google does and has for almost 20 years now.

Re: Google increasingly is promoting a single answer for many questions

#13
post #3

I'm generally very critical of Google, especially the search results page, but it's important to remember the background context to this article: https://www.theguardian.com/media/2017/nov/16/rupert-murdoch... >Rupert Murdoch say News Corp is not looking to expand its newspaper empire, conceding digital advertising “has been tremendously damaging to print” and some of his papers were struggling. Over the next few yea…

Saw that Peter Thiel is funding some guy in Missouri to go after Google.

Re: Google increasingly is promoting a single answer for many questions

#14

Halfway down that piece: A study this year by Stone Temple, a prominent analyst of the industry, showed Google’s search engine answered 74.3% of 5,000 questions, and on those answers it had a 97.4% accuracy rate. Both percentages are higher than services from Amazon.com Inc., Apple Inc. and Microsoft Corp. Alternative WSJ: Let's bury that tidbit under the fold while we nitpick and highlight edge cases in a constantly…

97% accuracy is abysmal for something you are presenting as "answers".

Re: Google increasingly is promoting a single answer for many questions

#15
Google's instant answers are generally pretty good in my opinion, but in situations where the answer really matters, it could cause dangerous situations in the cases where Google does get it wrong. A good example is how Google chose the wrong picture on how to do cable crimping:

https://imgur.com/a/H3Uhg

Regarding the example above, Google's answer with a picture looks clear and sounds very authoritative. No further reading seems to be necessary.

Re: Google increasingly is promoting a single answer for many questions

#16
post #15

Google's instant answers are generally pretty good in my opinion, but in situations where the answer really matters, it could cause dangerous situations in the cases where Google does get it wrong. A good example is how Google chose the wrong picture on how to do cable crimping: https://imgur.com/a/H3Uhg Regarding the example above, Google's answer with a picture looks clear and sounds very authoritative. No further…

that problem that you mention happens way to often. Answers are not "generally pretty good ", they are generally pretty relative.

Re: Google increasingly is promoting a single answer for many questions

#17

Halfway down that piece: A study this year by Stone Temple, a prominent analyst of the industry, showed Google’s search engine answered 74.3% of 5,000 questions, and on those answers it had a 97.4% accuracy rate. Both percentages are higher than services from Amazon.com Inc., Apple Inc. and Microsoft Corp. Alternative WSJ: Let's bury that tidbit under the fold while we nitpick and highlight edge cases in a constantly…

I dug up the study by Stone Temple to see what kind of questions were asked (eg: are the questions really trivial or not) and they provide a few exampled in their write up. I am actually seriously impressed by how well those "personal assistants" work compared to what I would expect. Kudos to the engineers who built those things!

(Disclosure: I never worked on any of those, nor do I work for any of the companies making them)

Re: Google increasingly is promoting a single answer for many questions

#18

Halfway down that piece: A study this year by Stone Temple, a prominent analyst of the industry, showed Google’s search engine answered 74.3% of 5,000 questions, and on those answers it had a 97.4% accuracy rate. Both percentages are higher than services from Amazon.com Inc., Apple Inc. and Microsoft Corp. Alternative WSJ: Let's bury that tidbit under the fold while we nitpick and highlight edge cases in a constantly…

97% accuracy is abysmal for something you are presenting as "answers".

It’s good enough for my professor :)

Re: Google increasingly is promoting a single answer for many questions

#19
post #3

I'm generally very critical of Google, especially the search results page, but it's important to remember the background context to this article: https://www.theguardian.com/media/2017/nov/16/rupert-murdoch... >Rupert Murdoch say News Corp is not looking to expand its newspaper empire, conceding digital advertising “has been tremendously damaging to print” and some of his papers were struggling. Over the next few yea…

The NYTimes and Guardian have been as aggressive in attacking Google and Facebook as anyone (subjectively I would say more so) so I don't think this is just right-wing. It is more like the entire world has realized that having these monopolies control the flow of information is incredibly dangerous.

Re: Google increasingly is promoting a single answer for many questions

#20
My favorite example is "are lemons acidic?"

It's full of "alkaline diet" sites trying to SEO itself into convincing people that lemons are good for you because they're an alkaline. It's become a little less inaccurate over the years but is still dodgy.

Then again the answers are so consistent and I'm so used to trusting the first page of Google that I'm almost convinced that lemons alkalinize your body.

Post reply on HN