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Ask HN: What service do you use for audio conference calls?

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Re: Ask HN: What service do you use for audio conference calls?

#21

Google Hangouts has always worked well for me and it's free. I'm curious why the paid alternatives are better.

They’re branded ”for the enterprise”. ”We don’t want Google to hear our internal discussions” is a commonly-expressed sentiment, and for some reason executives see Lync et al as more secure.

Re: Ask HN: What service do you use for audio conference calls?

#23

I work on a cross platform team, i.e. Linux, macOS and sometimes WIndows. Zoom did us well, but then Slack calls appeared and its almost entirely replaced our usage. It works well, no complaints.

How did you make zoom.us work on Linux? It always seems to make try and download an .exe file. Zoom is one of the ever-decreasing uses for my emergency mac.

Re: Ask HN: What service do you use for audio conference calls?

#24
post #4

Uberconference.com, although admittedly I've seen Zoom frequently and I'm starting to see Google Meet in my org (ask but ubercobference support video). For audio, it federally depends on where people are calling from (India tends to eliminate a few potions), if it's internal, and the number (100+ changes things)

Another vote for Uberconference. Call quality is consistently good, it's nice to get the visuals of callers along with the LinkedIn data (though that's only right maybe half the time) and the controls are easy to use.

Screen sharing is very slick as well, so long as the sharer is using Chrome. The only thing I find missing is the ability to share mouse/keyboard control, but in typical conference settings that's usually not a frequently used feature.

Re: Ask HN: What service do you use for audio conference calls?

#25

I work on a cross platform team, i.e. Linux, macOS and sometimes WIndows. Zoom did us well, but then Slack calls appeared and its almost entirely replaced our usage. It works well, no complaints.

How did you make zoom.us work on Linux? It always seems to make try and download an .exe file. Zoom is one of the ever-decreasing uses for my emergency mac .

When in doubt, check Arch Linux's AUR: https://aur.archlinux.org/packages/zoom/

There's a link to the linux client download under "Sources"

Re: Ask HN: What service do you use for audio conference calls?

#26

Google Hangouts has always worked well for me and it's free. I'm curious why the paid alternatives are better.

But does it work well? If so, you're in the minority. I cannot tell you how many times I've had to kill Chrome because Hangouts caused it to crash, or how many times core functionality in Hangouts straight up didn't work, or how many times I've been interrupted in a group call by somebody else's Hangouts doing the same ("Wait for Joe...he's gotta restart Hangouts").

And on top of all of that, Hangouts does not work at all on the new version of Firefox.

Re: Ask HN: What service do you use for audio conference calls?

#27
post #15

To be the boring voice here... Skype for Business. The calls themselves are fine, but the applications are garbage. I'd advise against the platform. Haven't tried MS Teams yet.

It's great for large organisations, but do you use it often for cross-organisational calls?

I remember having all kinds of issues, but it was a year ago.

Re: Ask HN: What service do you use for audio conference calls?

#28
post #15

To be the boring voice here... Skype for Business. The calls themselves are fine, but the applications are garbage. I'd advise against the platform. Haven't tried MS Teams yet.

It's great for large organisations, but do you use it often for cross-organisational calls? I remember having all kinds of issues, but it was a year ago.

I'm not directly experienced with this (most of my work is internal) so I don't know exactly how it works, or if they use Skype explicitly, but my company makes quite a few calls with other organizations.

At worst, it would be possible using our Skype meetings and phoning any external orgs in using the dial-in phone line. Not exactly elegant, but functional. (Hopefully that's not what they do, though...)

Re: Ask HN: What service do you use for audio conference calls?

#29
Currently we use Slack for company meetings and one-on-ones. It works very well, but it's a bit flaky at times.

Our other solution, which we still use with customers and other external parties, is GoToMeeting (Citrix). It's about $180/year, I think. The app, despite being native, looks like something from 1995, and there's very little mobile app functionality to speak of, and also screen sharing is broadcast only, and it has some minor idiosyncrasies (for example, new people who join are muted initially, and the app's UI makes it ridiculously difficult to figure out how to unmute (hint: it's not the microphone icon next to your name)), but it does have several advantages:

* Audio and video is just rock solid. Unlike Google Hangouts, Slack and other web-based solutions, GoToMeeting just works. I can count the number of times we've had people struggle with audio/video on one hand. I don't know what the others are doing wrong (WebRTC?).

* You can dial in with a normal phone. This is useful when you have people who don't have/want the app, or if your Internet connection is slow or flaky.

* You can join a call very quickly even if you don't have the app. The invitation contains a link to an app download that, when opened, immediately joins the right call.

* You can record calls (including screen sharing).

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