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Android Sales Overtake iPhone in the U.S.

gigaom.com

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Re: Android Sales Overtake iPhone in the U.S.

#2
I think part of the loyalty numbers for iPhone users is the substantial investment they make in other Apple hardware, software, and App Store apps. Unfortunately, I don't have any hard data to back this up, but I imagine a large percentage of iPhone users have at least one other piece of Apple hardware, such as a Mac, iPad, iPod Touch, etc., that works seamlessly alongside the iPhone and iTunes. That makes it tougher to break away from the iPhone. My coworker is one such example. He has an iPhone, a Macbook, and a Mac Mini. He loves the fact that iTunes ties them all together, and wouldn't get a different phone because of it.

Android doesn't have that kind of integration, simply because there isn't that tight integration. For example, my girlfriend and I both have Android phones, but everything else we have is Microsoft (2 laptops on XP and Vista, a media center PC and a Viliv S5 tablet on Windows 7, and an XBox 360). If Google could get all of those other devices dependent on Google software like Apple does with iTunes, they'd have a shot at keeping people loyal.

You'll also notice that Microsoft missed a big opportunity here. In addition to all of that Microsoft hardware, we used to both have Windows Mobile phones, but there was nothing to tie them all together like iTunes. I would have thought something like XBox Live Marketplace could have worked (e.g. as a central place to buy content for all my devices, share contacts and data, etc.), but Microsoft never executed. Maybe with Windows Phone 7 they will...

Re: Android Sales Overtake iPhone in the U.S.

#3
I suppose this isn't at all surprising based on the iPhone/At&t tie up.

It would be interesting to compare other countries where carriers haven't locked up the iPhone (e.g. UK or France).

No doubt android is an excellent platform, but the barriers to obtaining an iPhone seem relatively higher than android.

Re: Android Sales Overtake iPhone in the U.S.

#4
post #2

I think part of the loyalty numbers for iPhone users is the substantial investment they make in other Apple hardware, software, and App Store apps. Unfortunately, I don't have any hard data to back this up, but I imagine a large percentage of iPhone users have at least one other piece of Apple hardware, such as a Mac, iPad, iPod Touch, etc., that works seamlessly alongside the iPhone and iTunes. That makes it tougher…

Google showcased a ton of this at Google I/O.

Android ties in really well to their webapps, Google TV (If that succeeds), etc.

I remember one example was that you can go to maps.google.com and click on a phone icon, and it just sends it straight to your phone which opens a map in the same place. That's really useful integration. I forget the rest of the examples, but they were all pretty 'wow'.

I think iTunes is an example of how not to do things. The iPhone is reliant on iTunes completely. With android, it stands on its own and can integrate with other things when you want it to.

Re: Android Sales Overtake iPhone in the U.S.

#5
post #3

I suppose this isn't at all surprising based on the iPhone/At&t tie up. It would be interesting to compare other countries where carriers haven't locked up the iPhone (e.g. UK or France). No doubt android is an excellent platform, but the barriers to obtaining an iPhone seem relatively higher than android.

> No doubt android is an excellent platform, but the barriers to obtaining an iPhone seem relatively higher than android.

That's a feature of Android, not something that just happens because of factors outside the control of Apple or Google.

Re: Android Sales Overtake iPhone in the U.S.

#6
This is only interesting if you look at it the right way.

The way I see it is that there are many manufacturers of Android phones, while every iPhone is manufactured by Apple.

Also, every phone that runs iOS has specifications much more the same than that of every phone which runs Android. Apple's approach makes it easier for developers to get their app running consistently on as many devices as possible.

http://gigaom.files.wordpress.com/2010/08/smartphone-switch.... is interesting, though. If the data is to be believed, 20% of Android users will buy a phone from Apple next time they make a purchase and 90% of iPhone users will buy another iPhone.

Re: Android Sales Overtake iPhone in the U.S.

#7
post #2

I think part of the loyalty numbers for iPhone users is the substantial investment they make in other Apple hardware, software, and App Store apps. Unfortunately, I don't have any hard data to back this up, but I imagine a large percentage of iPhone users have at least one other piece of Apple hardware, such as a Mac, iPad, iPod Touch, etc., that works seamlessly alongside the iPhone and iTunes. That makes it tougher…

> He has an iPhone, a Macbook, and a Mac Mini. He loves the fact that iTunes ties them all together, and wouldn't get a different phone because of it.

I have a macbook, mac mini, iPad and formerly used an iPhone. iTunes was the worst part of that.

I simply never plug any of that stuff into my computer unless I really need to get photos or something off of it. That's a usability pain. It doesn't help that I have more music than can fit on my computer, so I also have to hook up an external drive whenever I use iTunes.

Every one of my Apple devices has high speed internet service any time I'm using them.

I carry a Nexus One now. My calendars, contact lists, etc... are always up to date. Things Android doesn't ship with are alway up-to-date, such as my instapaper offline reading list, twitter, RSS feeds, SMS and voicemail from google voice and other junk.

And speaking of integration, the fact that my browser is notified of my SMS and I can respond from there is just awesome. And when I do respond from my browser, the message is marked as read on my phone. Apple is just way behind here.

Re: Android Sales Overtake iPhone in the U.S.

#8
post #2

I think part of the loyalty numbers for iPhone users is the substantial investment they make in other Apple hardware, software, and App Store apps. Unfortunately, I don't have any hard data to back this up, but I imagine a large percentage of iPhone users have at least one other piece of Apple hardware, such as a Mac, iPad, iPod Touch, etc., that works seamlessly alongside the iPhone and iTunes. That makes it tougher…

The integration point for Google's stuff is the cloud, not physical devices. I expect this to gradually become a key differentiating factor. Apple is riding the coattails of an old paradigm, and, like Microsoft before them, they're too invested in the money they're making in the old paradigm to make the sacrifices necessary to properly address the new one.

Re: Android Sales Overtake iPhone in the U.S.

#9
post #8
post #2

I think part of the loyalty numbers for iPhone users is the substantial investment they make in other Apple hardware, software, and App Store apps. Unfortunately, I don't have any hard data to back this up, but I imagine a large percentage of iPhone users have at least one other piece of Apple hardware, such as a Mac, iPad, iPod Touch, etc., that works seamlessly alongside the iPhone and iTunes. That makes it tougher…

The integration point for Google's stuff is the cloud, not physical devices. I expect this to gradually become a key differentiating factor. Apple is riding the coattails of an old paradigm, and, like Microsoft before them, they're too invested in the money they're making in the old paradigm to make the sacrifices necessary to properly address the new one.

While I generally agree with your statement, I think that you may be jumping the gun a tad in terms of the market. The "coattails of the old paradigm" are going to be very important so long as a good network connection isn't guaranteed at all times.

Amazing strides have been made to improve connectivity, but we're not there yet. So long as we're not there, you will continue to see the old paradigm.

Re: Android Sales Overtake iPhone in the U.S.

#10
Unfortunately, the Android Marketplace as well as the SDK still sucks for us developers. Buggy and inconsistent behavior across different devices; Bad performance (MotionEvent anyone?); The lack of paid apps in different countries and the prevalence of spammy crapware apps on the unregulated marketplace. I wonder if google will do anything to address these issues as Android gain a wider audience. Otherwise I can see this as a hindrance to the adoption of Android.
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