I hate telephones too, and I DON'T have an anxiety disorder please!!! I'm just not the guy always ready for a call. I rarely pick up the phone or open the door for a unknown call, and yes it can create stress. Quite often I am very focussed and balanced, one call can ruin that state. If you cannot find yourself in this, please don't create a disease out of it.
I hate telephones
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Re: I hate telephones
#42Someone wants somethings from me ("please can you do this or that for me"). Or it's bad news. :-/
Email and text messages are better tools for me: you answer when you want to whom you want.
Re: I hate telephones
#43I receive about 20 spam calls per day. In contrast, I receive about 0.2 legitimate calls per day. Google itself suspects that these are spam calls, because it pops up a bright red "SUSPECTED SPAM CALLER" warning when the phone begins ringing. And yet, I have found no option to have the phone automatically decline the call. There's not even an option to silence the ringer for any call not from my contacts; I actually…
Re: I hate telephones
#44Sounds to me like this guy has an anxiety disorder that he's masking as a hatred of phones.
Yeah, let's make diagnoses of people we don't know because of some blog post.
Re: I hate telephones
#45"Last year, I received a series of 3am calls. At the dial tone, which is set to a horrifically unadjustable volume, I was woken from deep sleep to deep panic. " That would be the ringtone. ( I suppose there are a large number of people who have never heard a dial tone.)
The kid picked up the phone in the room and said: “It’s making a noise.” Boyfriend said: “Maybe you called the front desk by mistake.” Kid said: “No, it’s some kind of buzzing noise.” Boyfriend laughed and said: “Oh, that’s the dial tone!” I immediately felt old. This ten-year-old didn’t know what a dial tone was.
It’s easy to forget that kids are growing up with different technology than we did. :)
Re: I hate telephones
#46Re: I hate telephones
#47"Last year, I received a series of 3am calls. At the dial tone, which is set to a horrifically unadjustable volume, I was woken from deep sleep to deep panic. " That would be the ringtone. ( I suppose there are a large number of people who have never heard a dial tone.)
Re: I hate telephones
#48In terms of startup ideas, there is probably an Uber like service opportunity here. An app where your "operators" can download and put on their phone, and when ever they want to they can put them selves "active" at which point you will route calls to them over your VOIP network, they take calls, record the data (name and number). You pay them per hour to be on-call, your customers pay you per call, and for infrastructure you need an enterprise account with a VOIP provider, a web site, and a way to accept payments. (That might be what Answer America is doing, I don't know but it seems pretty doable)
Re: I hate telephones
#49I manage teams of support engineers/agents.
They will do anything to avoid a phone call.
Indeed, almost all the time, phone calls lead nowhere, only to emotional distress.
If you have a really serious issue, you need to escalate to an actual software/platform engineer, and that's something that takes hours, if not days.