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Or that they can register their number in a public registry that fully explains who they are and then I can decide whether to take calls from that number.
Me, too. I don't hear, so I don't phone. However some business is almost impossible to conduct without phoning. AWS requires identification by phone. Customs tried to call me to ask me something about my bike I sent home from a holiday abroad. Credit cards are only unblocked by a phone call. And so on. (And phone relays are only a partial solution because some commpanies deem them insecure - I have currently a credit…
Online chats on websites are usually undermanned and overall useless. On the phone I am sure I have at least one person's attention. The rep isn't trying to talk to five people at the same time, we can both focus on the issue, the back and forth is almost instantaneous, and we can come to some conclusion at the end.
I'm just not the guy always ready for a call. I rarely pick up the phone or open the door for a unknown call, and yes it can create stress. Quite often I am very focussed and balanced, one call can ruin that state. If you cannot find yourself in this, please don't create a disease out of it.
Earlier quoted context omitted.
Out of curiousity, when were you born? I was born in the 80's, and among my friends literally noone has a landline, not even the older ones. There's simply no argument for it. I'm in northern Europe by the way.
Not OP, but same here. Born in the 80s and only our parents have landlines. Though my mobile and office phone receive far more spam calls than real calls. My Google voice line gets a hand full of robot voicemails per day. The "Should I answer?" app blocks a lot, but not all.
And my parents, who are old enough to be your grandparents? Ditched the landline a couple of years ago. I have no idea what the demographics look like for hardlines anymore.
Google itself suspects that these are spam calls, because it pops up a bright red "SUSPECTED SPAM CALLER" warning when the phone begins ringing. And yet, I have found no option to have the phone automatically decline the call. There's not even an option to silence the ringer for any call not from my contacts; I actually had to disable my ringer for all callers, by default, and then manually, one at a time, set a custom ringtone for each of my contacts.
This is completely absurd. Why is it so hard to configure my phone to only allow my friends to interrupt me at any moment of the day, rather than any rando? Turns out, I might also hate telephones.
Unsolicited or unexpected phone calls are annoying, but this guy has an anxiety disorder and should probably attend CBT or psychotherapy as it is obviously significantly impacting his life in a negative way. Also, text is not always a the best way of communicating- a lot of information is conveyed in someone’s voice which is often difficult to put on paper. It can also be way faster to speak to someone, particularly…
Besides his emotional issues there author touches on a few great points. 1. Why do we use a loose, unstructured medium like voice for customer support and the script and restrict almost everything about it? Maybe basic support would be better in a different medium and only escalations go to phone? 2. Social engineering is still one of the most effective ways of hacking and the phone is a great medium for that. Yet we…
What else would you use?
Unsolicited or unexpected phone calls are annoying, but this guy has an anxiety disorder and should probably attend CBT or psychotherapy as it is obviously significantly impacting his life in a negative way. Also, text is not always a the best way of communicating- a lot of information is conveyed in someone’s voice which is often difficult to put on paper. It can also be way faster to speak to someone, particularly…
Have you considered not diagnosing mental illnesses in HN comments? Let alone offering "treatment advice" on a case you know nothing about, without having spoken to the person in question?