I hate telephones
jameshfisher.com
I hate telephones
1–10 of 449 posts
Re: I hate telephones
#2Re: I hate telephones
#3Re: I hate telephones
#4I recently made the mistake of helping carry the load at work by answering the phone there. It's alright, mostly scripted, & my lack of customer friendliness (Surprising the amount of silence yes/no answers invoke) will hopefully transition us away from having a developer handling support calls soon
Re: I hate telephones
#5More companies might need to accelerate towards offering text/chat options for their customer service if they don't already. It may not directly put a customer off, but it might be another signal in a list of comparisons that pushes the scales in favour of a competitor.
Re: I hate telephones
#6Re: I hate telephones
#7There seems to be some principle in play where the misuse of a communications channel rises to the point where it's annoying but not quite unusable. If I got 20 junk calls a day, I'd have to turn my phone off. As it is, it's at nuisance level but still usable.
Re: I hate telephones
#8Sounds to me like this guy has an anxiety disorder that he's masking as a hatred of phones.
Re: I hate telephones
#9Re: I hate telephones
#10I'm about to ditch my landline and one of the main reasons (in addition to not using it much) is that legitimate calls are far outnumbered by junk calls. I don't answer numbers I don't recognize but it's still a distraction. There seems to be some principle in play where the misuse of a communications channel rises to the point where it's annoying but not quite unusable. If I got 20 junk calls a day, I'd have to turn…