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How my third email reminder from HR motivated me to launch my startup

surveysparrow.com

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Re: How my third email reminder from HR motivated me to launch my startup

#22

Very cool story. I found it humorous that your first office was a tiny 100sf (for apparently 2 people), and now you have 9 people and a 400sf office. Truly an admirable startup workspace :)

Thank you so much. we just moved to an 1132 sqft little bigger office last week :)

Re: How my third email reminder from HR motivated me to launch my startup

#24
The main reason I never liked filling out surveys is not because their websites didn't work well (but of course that was true too). It was because they were usually pointless. Surveys are always gamed by management. Positive results were used by management to pat themselves on the back, and would affirm that nothing needed to be changed. Negative results would be ignored by management, and therefore nothing needed to be changed. Maybe I'm just old and cynical.

Re: How my third email reminder from HR motivated me to launch my startup

#25

The main reason I never liked filling out surveys is not because their websites didn't work well (but of course that was true too). It was because they were usually pointless. Surveys are always gamed by management. Positive results were used by management to pat themselves on the back, and would affirm that nothing needed to be changed. Negative results would be ignored by management, and therefore nothing needed to…

I completely agree with that. Employee satisfaction surveys are always biased. But for me, this product looks much interesting when it comes to lead generation and customer satisfaction surveys. I would be curious to fiddle around, if I get a chat like personalized popup, for my opinions when I visit a website I use frequently. I feel like chat based interface for collecting feedbacks is a way to go. Congrats Shihab and team!

Re: How my third email reminder from HR motivated me to launch my startup

#26

I am actually going to recommend this to my friends in HR right away. Very impressive user experience. I have not played with the product beyond the onboarding demo but I have to say the sign up was very impressive too and much to learn there for my own work. Having worked with surveys over the years the problem I find is that testing takes longer and longer. Sometimes you are filling in a form and sometimes you will…

Nice analogy and a valid point.

Being the creator of many surveys myself, what I would suggest to workaround this problem is, survey creators have to put themselves on the shoes of survey takers and create the survey. Survey takers are giving the feedback for free, spending their valuable time. Survey should be very precise and directly into the point. I guess it is hard for the survey platform to solve this problem. This problem should be addressed by the one who creates the survey.

TL; DR I will stop answering the survey if it takes more of my time. Keep on asking questions. It should be short.

Re: How my third email reminder from HR motivated me to launch my startup

#27

The main reason I never liked filling out surveys is not because their websites didn't work well (but of course that was true too). It was because they were usually pointless. Surveys are always gamed by management. Positive results were used by management to pat themselves on the back, and would affirm that nothing needed to be changed. Negative results would be ignored by management, and therefore nothing needed to…

I know this is not reddit, but this video drives OP's point home.

https://youtube.com/watch?v=G0ZZJXw4MTA

Re: How my third email reminder from HR motivated me to launch my startup

#29
post #9

So it's a survey in a chat window? I don't see how this is any more or less annoying for either side. If anything it sounds like this one is more invasive.

Now people are used to "WhatsApp" or messaging kind of UI than a normal form filling experience. The reason is those experiences provides by WhatsApp and FB messenger are more engaging. If we engage the survey takers, the completion rate will improve, that the whole funda behind a conversational experience

I can't help but think that after the third WhatsApp survey people will no longer think "what a novel experience", they'll be used to it and think "Yet another survey...".

Re: How my third email reminder from HR motivated me to launch my startup

#30
I congratulate to the startup idea! And I wish all the best!

BUT! And excuse my critical note, but I absolutely loathe the idea that my company would intrude my personal private life on whatsapp! You know what's the first thing I do when I leave the office? I turn off each and every channel which is connected in any way to my company. Complete radio silence. No email, no hangout, no slack, no nothing. Zero, zilch, zip, nada.

Seriously? You want to answer company surveys in whatsapp? Seriously? I doubt it. I sincerely doubt it.

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