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Stripe is down

stripe.com

31–40 of 43 posts

Re: Stripe is down

#33
post #23

Earlier quoted context omitted.

I'm getting 50% packet loss on RCN in Chicago and both of the company's support lines give a busy signal when called.

I'm on the phone with Comcast now, but I'm having trouble convincing the guy there's a problem :)

You've got to drop actual technical data on them. Are you seeing complete routes to some destinations and not others? Do the incomplete routes stop inside Comcast's network?

Re: Stripe is down

#34
post #8

Earlier quoted context omitted.

Back down again, also, it's probably not helping that the link on this post is to their site... causing more traffic to come into an obviously taxed system ... lol.

Seriously you think that a company like that can't handle a traffic spike from HN?

AWS came in here and asked us to stop swarming their status page during the S3 outage

Re: Stripe is down

#35

And of course, https://status.stripe.com says everything is up and fine...

Likely the corporate website availability is not related in any way to the API availability (different servers)

Stripe's status page distinguishes between API, dashboard, stripe.js and checkout.js.

Right now it says none of the above had any problems today.

Re: Stripe is down

#37

I can't see how this post hit HN's homepage. Too random/minor to deserve a thread.

Probably because it seems to be affecting more than just Stripe. Seems to be an issue with Comcast at a very broad level. A variety of sites aren't resolving and are experiencing major packet losses trying to connect.

Re: Stripe is down

#38

Earlier quoted context omitted.

Likely the corporate website availability is not related in any way to the API availability (different servers)

Stripe's status page distinguishes between API, dashboard, stripe.js and checkout.js. Right now it says none of the above had any problems today.

Because the problem seems to be with the corporate website, which is none of the above.

Re: Stripe is down

#39
post #8

Earlier quoted context omitted.

Back down again, also, it's probably not helping that the link on this post is to their site... causing more traffic to come into an obviously taxed system ... lol.

Seriously you think that a company like that can't handle a traffic spike from HN?

there are dozens of us!

Re: Stripe is down

#40

Earlier quoted context omitted.

ditto. all websites started loading slow for me around 12:45 eastern. I'm on Comcast business from South Bend, Indiana Update: I've created a separate thread: https://news.ycombinator.com/item?id=15637412

Same on Xfinity in Oakland. What could cause this?!

Comcast sucking?
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