Nokia lost the way a couple of years ago. From rock solid software and physically neigh indestructible phones that you could operate in the dark with one hand we've gone to phones that take 5 minutes to switch on, frequently crash and drop calls and explode in to a variety of parts (cover plates, batteries, main boards, buttons and so on) with normal use and that require the memorisation of insane menu structures to…
I don't know much about the N96, but my E72 is a good phone. As usual the Symbian firmware has some bugs, but other than that I'm getting very good internet/call quality and it has a solid build.