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Slack is offline

status.slack.com

91–100 of 131 posts

Re: Slack is offline

#91

Slack is currently down and I've realized, for better or worse, what Slack has really done.. It's created an expectation for immediacy. I thought about sending my question to someone via email but then just thought, "I'll wait for Slack to be back up, it'll be faster anyhow".

My first thought: "Slack is down? Better post to Slack and let the team know."

You're not alone. I had the same thought.

Re: Slack is offline

#92

This is probably preaching to the choir, but hosting your own FOSS chat is nowadays a very viable way to avoid being dependent on a centralised service like Slack. Your options include: * Riot.im / Matrix.org (decentralised global network; e2e encryption; open protocol) * Rocket.Chat (Meteor-based; focus on UX and feature) * MatterMost.com (clone of Slack UI; open core license) * Zulip.org (all about threads!) * ...o…

Do these solutions have good mobile frontends?

Re: Slack is offline

#93
post #2

When the status page is returning a 500 error... not a good sign.

On the other hand, makes it sound more likely to be a routing/reverse proxy issue instead of (say) a database issue. Those sound easier to deal with via a rollback vs something like "oops we dropped a critical index on the `messages` table".

With the length of the outage it seems more like a DB issue. And if this is still correct there look to be some fragile dependencies.

https://aws.amazon.com/solutions/case-studies/slack/

The API isn't even returning valid error codes.

  logging error: {"subtype":"api_call_error","message":"{\"ok\":false,\"error\":\"_http_error\",\"status\":0,\"retry_after\":null}","stack":"Error\n  
As you can hit their api servers I am betting some replication error in mysql but that is just a guess based on that case study.

I am betting they are saying 'connectivity' because that is the error the client logs.

Re: Slack is offline

#94
post #84

This is probably preaching to the choir, but hosting your own FOSS chat is nowadays a very viable way to avoid being dependent on a centralised service like Slack. Your options include: * Riot.im / Matrix.org (decentralised global network; e2e encryption; open protocol) * Rocket.Chat (Meteor-based; focus on UX and feature) * MatterMost.com (clone of Slack UI; open core license) * Zulip.org (all about threads!) * ...o…

Is there reason to believe self hosting will have better uptime?

1. Self hosting doesn't have to operate at the scale of slack, so there's a whole slew of issues avoided. Pushing text messages around really isn't that difficult when you aren't serving millions of customers.

2. You can perform maintenance outside of office hours, with SaaS you don't get to decide when an upgrade (and potential outage) happens. I don't care about 99% uptime, I care about having 99% uptime while I'm working.

3. You can have backup services.

Re: Slack is offline

#96
I've switched to using TwistApp (https://www.twistapp.com) with my team. Unlike Slack where you have channels where everyone talks about everything, TwistApp bases conversations around threads. Every problem that's being worked on has its own thread. Once it's completed, I close and archive the threads. Very effective for getting things done as every task is isolated in a separate thread and discussions don't overlap.

Also read this post by Amir, the founder of TwistApp, "Why we're betting against real time messaging" - https://blog.doist.com/why-were-betting-against-real-time-te...

Re: Slack is offline

#97
post #94
post #84

Earlier quoted context omitted.

Is there reason to believe self hosting will have better uptime?

1. Self hosting doesn't have to operate at the scale of slack, so there's a whole slew of issues avoided. Pushing text messages around really isn't that difficult when you aren't serving millions of customers. 2. You can perform maintenance outside of office hours, with SaaS you don't get to decide when an upgrade (and potential outage) happens. I don't care about 99% uptime, I care about having 99% uptime while I'm…

There's also a wholew slew of issues driven right into.

Re: Slack is offline

#98
post #92

This is probably preaching to the choir, but hosting your own FOSS chat is nowadays a very viable way to avoid being dependent on a centralised service like Slack. Your options include: * Riot.im / Matrix.org (decentralised global network; e2e encryption; open protocol) * Rocket.Chat (Meteor-based; focus on UX and feature) * MatterMost.com (clone of Slack UI; open core license) * Zulip.org (all about threads!) * ...o…

Do these solutions have good mobile frontends?

Matrix via Riot has quite a great mobile client

Re: Slack is offline

#99
post #93

Earlier quoted context omitted.

On the other hand, makes it sound more likely to be a routing/reverse proxy issue instead of (say) a database issue. Those sound easier to deal with via a rollback vs something like "oops we dropped a critical index on the `messages` table".

With the length of the outage it seems more like a DB issue. And if this is still correct there look to be some fragile dependencies. https://aws.amazon.com/solutions/case-studies/slack/ The API isn't even returning valid error codes. logging error: {"subtype":"api_call_error","message":"{\"ok\":false,\"error\":\"_http_error\",\"status\":0,\"retry_after\":null}","stack":"Error\n As you can hit their api servers I am…

It is back up for me, but now I am annoyed they can't follow specs at all.

For l

They ignore:

https://standards.freedesktop.org/basedir-spec/basedir-spec-...

And kitchen sink everything under the xdg config dir...

  ~$ ls .config/Slack/
  Cache/                Cookies-journal       
  dictionaries/         installation          Local 
  Storage/        
  Preferences           QuotaManager-journal  
  Cookies               databases/            GPUCache/             
  local-settings.json   logs/                 QuotaManager          
  storage/

Re: Slack is offline

#100
Why CPU goes like crazy every time slack loses connectivity?

You can easily test this by disconnecting from wifi. As soon as you're offline the fan starts spinning until you get your connection back.

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