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Square announces the Register, a $999 point-of-sale device for larger businesses

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Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#11
post #2

Device is $999. But cost of training personnels is probably thousands more than that..

Training usually isn't bad, Square's POS offering has few features. Remember that you'll still need a receipt printer ($300) and a cash drawer ($100 to $200). Not a terribly impressive offering IMO

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#13
post #6

What do POS systems cost typically? For example, what does a standard credit card reader cost, and is there additional transaction fees ontop of what credit card companies charge?

Like most B2B things, quite a lot, even just for hardware:

https://www.barcodesinc.com/cats/pos-workstations/

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#14

Square is a privacy nightmare. They track your purchases across stores and tie your email to your credit card. The worst part is there is no "opt in" either. There is no privacy policy or terms of service that I agree to. My only option is to either pay in cash or not shop there.

Most large retailers already do this and have been doing so for a while (pretty much all grocery stores and chain retailers) and you most likely never "opted-in" to those either.

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#15
post #2

Device is $999. But cost of training personnels is probably thousands more than that..

That was the most valuable takeaway for me with installing and managing retail POS systems. It doesn't matter how much time you put into planning and inventory control, if the staff doesn't implement it correctly the POS will never reach it's true value as a tool. It's very important to not only have effective training, but re-training for the humans using the systems.

Depends on the POS system, but older products like NCR ACS, ISS45, Toshiba SurePOS Ace, etc all make huge assumptions that the cashiers will remember 100+ four codes, and can deal with all the curveballs that both systems throw at the user. There are better POSes out there, where you don't have to spend a few days training each new employee for them to be productive and competent.

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#16

Square is a privacy nightmare. They track your purchases across stores and tie your email to your credit card. The worst part is there is no "opt in" either. There is no privacy policy or terms of service that I agree to. My only option is to either pay in cash or not shop there.

If privacy is that important to you then just pay cash. Otherwise your credit card company, your bank, Facebook, Equifax, Google and the store itself among others are all tracking you as much as possible across purchases in the physical retail world and across all your web traffic. All of these datapoints are being cross-correlated in a billion different ways.

"I'm not on Facebook" - oh yes you are. There's a shadow profile built of you even though you never signed up for Facebook. Same goes for Google, and many other services you never explicitly signed up for.

So now let's talk about cash. So you pay with cash and you think your privacy is preserved? Nope! The moment you walk in the store, the wifi beacons are tapping into your smartphone and adding to the internal profile the shop has of you. They know when you walked in the store, they know when you walked out, and they probably know enough to correlate your cash payment with your profile.

I'm sorry but that's the world we live in.

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#17

Square is a privacy nightmare. They track your purchases across stores and tie your email to your credit card. The worst part is there is no "opt in" either. There is no privacy policy or terms of service that I agree to. My only option is to either pay in cash or not shop there.

Is that even legal?

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#18
post #7

Still no scale/scanner combo support, coin dispenser, or any way to use a non-overpriced receipt printer. Once again, Square is stuck doing a meh job replacing the cheap cash register and nothing more.

Are POS units actually cheap? Seems to me like one of those areas where things are potentially way more expensive than it seems they should be.

Yes, a Casio cash register can be had for $99 to $250 new, and has scanner support. Credit/Debit won't be integrated, but at least you get a cash drawer and a receipt printer included in that price unlike Square's offering.

Re: Square announces the Register, a $999 point-of-sale device for larger businesses

#20
post #6

What do POS systems cost typically? For example, what does a standard credit card reader cost, and is there additional transaction fees ontop of what credit card companies charge?

For a decent system like what you see at a Walmart or Kroger? Figure $3500 for the hardware and a grand for the software usually, but that buys everything from the scale/scanner (NCR 7878 usually) to the coin dispenser, with everything in between included.

Though, to get towards this price takes 10 lanes or so before you hit economies of scale. Otherwise you end up with a gimped, half baked solution if you cheap out. 2x longer or worse per transaction to ring a customer out.

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