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Walmart will soon have robots roaming the aisles in 50 stores

businessinsider.com

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Re: Walmart will soon have robots roaming the aisles in 50 stores

#33
post #16

Earlier quoted context omitted.

Can't answer for GP, but I use human checkout to provide epsilon demand for cashiers who need the job. Efficiency isn't everything.

I used to feel that way about bank tellers (having been a former bank teller a long time ago...) then I realized I was wasting 20 minutes in line for a simple deposit that the machine could do in under two minutes without a queue.

True; a 20-minute difference would definitely be enough to tip the scales in favor of self-service. But in the grocery stores in our area, there are almost always plenty of registers open and little waiting. So the time requirements being approximately equal, I'd rather pay a skilled cashier and bagger to do the work of speedily "ringing up" and bagging my groceries, while I stand there and chat with them. (As a teenager I had a summer job bagging groceries one year, so I can relate.)

Re: Walmart will soon have robots roaming the aisles in 50 stores

#34
post #16

Earlier quoted context omitted.

Why do you refuse to use the self checkout?

Can't answer for GP, but I use human checkout to provide epsilon demand for cashiers who need the job. Efficiency isn't everything.

If there was a 1% service fee for using the cashier (or a 1% rebate for self-checkout), would you still use a cashier?

Re: Walmart will soon have robots roaming the aisles in 50 stores

#35

You guys think there will be a backlash to this? Some sort of modern luddite movement? Whenever I shop I refuse to use the self-checkout, you think that sort of thing might spread?

Why do you refuse to use the self checkout?

I don't use self checkout because I'm lazy, tbh. It's more work I need to do. Particularly at the grocery store I go to, I know which cashiers are good and efficient. If I have a coupon, or if I'm buying a clearance item, it's also not a big deal, but self checkout always seems to require a "help is on the way!"

Re: Walmart will soon have robots roaming the aisles in 50 stores

#36

You guys think there will be a backlash to this? Some sort of modern luddite movement? Whenever I shop I refuse to use the self-checkout, you think that sort of thing might spread?

Why do you refuse to use the self checkout?

Convenience/efficiency more than anything. Most of the time, human checkout is faster than self-checkout. I can prepare my payment in parallel with the human operating the checkout hardware. I don't have to learn and navigate the touch screen menu system (even if it can be learned in a second, that's one second more than the zero I get with human checkout). Often, self checkout kiosks fail in ways that require a human to be summoned anyway.

Re: Walmart will soon have robots roaming the aisles in 50 stores

#37

You guys think there will be a backlash to this? Some sort of modern luddite movement? Whenever I shop I refuse to use the self-checkout, you think that sort of thing might spread?

I love bagging my own groceries the way I like, and avoiding interaction with a potentially disgruntled and inattentive cashier. I love self-checkouts.

Re: Walmart will soon have robots roaming the aisles in 50 stores

#38

You guys think there will be a backlash to this? Some sort of modern luddite movement? Whenever I shop I refuse to use the self-checkout, you think that sort of thing might spread?

Why do you refuse to use the self checkout?

Because I drink a lot.

Can’t buy booze in self checkout (in CA).

Re: Walmart will soon have robots roaming the aisles in 50 stores

#40

You guys think there will be a backlash to this? Some sort of modern luddite movement? Whenever I shop I refuse to use the self-checkout, you think that sort of thing might spread?

Why do you refuse to use the self checkout?

For one, Wal*Mart doesn't provide cash-back at self checkout
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