I've just had an UberEats food order canceled after waiting for 1 1/2 hours. The food is actually at the restaurant and has been for 1h. Has anyone else seen this? Is that common?
Ask HN: What's your worst Uber Eats/Door dash experience?
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Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#2Where are you located? I wonder if it is a geography thing.
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#3That happened to me with Eat24. I was hoping it was the food that took a long time to make and not the driver taking forever, but by the time I got it the box the food was in had soaked through and was falling apart. The food looked disgusting. Ended up getting my money back after being on the phone with their support for an hour. I'm kind of over these delivery services as they tend to be overly expensive and kind of unreliable.
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#4The driver picked up my food and drove home with it. I didn't know it was UberEats until I completed ordering it. The place was nice enough to refund me and resend my order. But I'm not ordering delivery from them again.
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#5Completely raw chicken..service was fast tho :X
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#6Where are you located? I wonder if it is a geography thing.
SF Bay Area
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#7UberEats was always a hit or miss for me (in Mountain View). Doordash has been great, it's usually 45 mins from ordering to delivery for most restaurants in mountain view (roughly 10-12 mins with the driver).
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#8Toronto here. ordered food through UberEATS; waited 45 minutes then got a notification saying the order was cancelled. We called to find out why and it turns out the restaurant wasnt even open on that day.
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#9My worst experience with DoorDash was recent - DD didn't have enough drivers and so double booked my driver who had to run off two different orders at he same time... had no way to text or call driver and the chat support took forever.
I will admit that DD made it right but I wonder if I would've gotten anything if I didn't straight up ask the support chat person for a credit.
Never used other services.
Re: Ask HN: What's your worst Uber Eats/Door dash experience?
#10Food delivery service by city:
https://www.recode.net/2017/10/3/16384050/food-delivery-serv...
Experiences might differ accordingly.
On a personal note, we have Swiggy in Bangalore and there were tons of issues when it was starting out. Now while the wait times are longer at least the food is delivered promptly.