Earlier quoted context omitted.
This is a stretch IMO. I was working there too at the time and the focus on apps was never as strong as it should have been. Yes, they paid out lots of money to get devs to build apps, but they never really dedicated the resources to building quality apps. The prime example was Facebook. This was an app built by Microsoft with FBs blessing, but it was always far behind in terms of features and quality. Developement o…
>Had Microsoft put quality dev teams on building high quality third-party apps I think the chances of success would have greatly improved. For one app? For an app they would have to give away for free? For an app that would always be behind the FB built ios/android apps?
To spend that kind of money on marketing and then not dedicate resources to the actual product seems foolish. And I am not saying they should have done this for only one app. I am saying they should have done this for many apps. If they had created quality versions of, say, the top 25 apps for mobile at the time they would have been in a much better position. I believe they could have made significant traction with business users. Remember, at the time Office wasn't available on other platforms and was (is) a huge draw for many people.
If they had been successful with the strategy and gained market share the partners would have wanted to take over their own apps anyway to enable monetization. But they needed users for that and to get users they needed apps. You have to jump start it somehow.
Now, would it have made any difference? Who knows. But IMO, you either need to not do it or you need to do all parts of it right. You can't go half way on the ecosystem and expect to succeed in an already challenging market.
1: https://techcrunch.com/2010/08/26/microsoft-half-billion-dol... 2: https://techcrunch.com/2012/01/04/microsoft-oems-pledging-20...