Earlier quoted context omitted.
That’s fascinating that you guys ended up choosing Slack. I’m surprised because it seems like with the infrastructure already setup, AOL could’ve built an internal enterprise MVP and got a real leg-up on the rest of the competition. Missed opportunity for sure.
Or gone with a free alternative like Mattermost & added the necessary bells & whistles. Mattermost today is extremely competitive with Slack.
Mattermost's clients are awful. Just awful. The phone apps are effectively unusable (incredibly buggy and suck down battery like no tomorrow), and the desktop electron app is a complete hog. It doesn't even handle its faux tabs properly (takes half a second to switch, and it resets the position to the end every time you change a tab, which is... dumb), and the scrollback handles high-volume channels very poorly (I have to click "Load more messages" at least 20x times every time I want to scroll back to the beginning of the day). Now imagine every time you switch tabs you have to click "Load more messages" a bunch of times to see earlier messages because it resets when you switched tabs.
If this is the future of messaging, then holy shit. It's almost a parody.