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If macOS High Sierra shows your password instead of the password hint

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Re: If macOS High Sierra shows your password instead of the password hint

#51

Post by hjaltij »

nkkollaw wrote: post #24

Apple is really going downhill, in every field. I have a MacBook Pro, and the keys no longer work reliably. I also barely get 2 hours of battery life. High Sierra keeps restarting by itself. They removed the jack, and all ports from laptops. They placed the charger for their wireless mouse under the mouse so you can't use it while charging, and the list goes on and on--particularly with software. It's just not premiu…

All the laptops ship with a headphone jack so not sure what you are talking about.

Re: If macOS High Sierra shows your password instead of the password hint

#52

Post by somethingsimple »

matt_wulfeck wrote: post #9
maxton wrote: post #5

It's rather frightening that a bug as serious as this one got past Apple's QA. It seems like the list of known problems with the new Disk Utility is growing - recently there was a submission about how High Sierra's Disk Utility did not show unformatted disks.

I really hope a head rolls for this mistake. That team needs some new leadership.

If this happened because of a single person's mistake, that's an organization flaw. No individual should be punished for this. Instead, the process (or lack thereof) that led to such an awful bug being shipped should be identified so that something like this does not happen again.

Re: If macOS High Sierra shows your password instead of the password hint

#53

Post by justinjlynn »

giancarlostoro wrote: post #48
nkkollaw wrote: post #24

Apple is really going downhill, in every field. I have a MacBook Pro, and the keys no longer work reliably. I also barely get 2 hours of battery life. High Sierra keeps restarting by itself. They removed the jack, and all ports from laptops. They placed the charger for their wireless mouse under the mouse so you can't use it while charging, and the list goes on and on--particularly with software. It's just not premiu…

> They placed the charger for their wireless mouse under the mouse so you can't use it while charging, and the list goes on and on--particularly with software. Ouch, who let the intern design that one?... Kidding, but really did they not QA test this and how did nobody at QA not say this was a terrible idea? I'll stick to my wireless trackball..

QA? QA is for companies that make mistakes. /s

Re: If macOS High Sierra shows your password instead of the password hint

#54

Post by whack »

georgespencer wrote: post #15
matt_wulfeck wrote: post #9

Earlier quoted context omitted.

I really hope a head rolls for this mistake. That team needs some new leadership.

Or maybe: “I hope they improve and nobody loses their job”

Sadly, errors like this are usually symptoms of organizational problems. Code cleanliness, testing and QA, are all very easy to sweep under the rug, and neglect/abuse organizationally. In the short-term, everything still seems fine. In the long run, problems like these keep snowballing. Once a trend like this starts, the only way to reverse it is via organizational shakeups.

I hope I'm wrong, and that a bug like this happened purely due to dumb luck. But somehow, I'm doubtful.

Re: If macOS High Sierra shows your password instead of the password hint

#55

Post by jamisteven »

aphextron wrote: post #46
nkkollaw wrote: post #24

Apple is really going downhill, in every field. I have a MacBook Pro, and the keys no longer work reliably. I also barely get 2 hours of battery life. High Sierra keeps restarting by itself. They removed the jack, and all ports from laptops. They placed the charger for their wireless mouse under the mouse so you can't use it while charging, and the list goes on and on--particularly with software. It's just not premiu…

Their software quality really has become atrocious. Just try recovering your iCloud password from the web. It takes (literally) weeks to do so.

This is a blatant lie.

Re: If macOS High Sierra shows your password instead of the password hint

#56

Post by _ea1k »

nkkollaw wrote: post #42
gowld wrote: post #30

Earlier quoted context omitted.

Android and Microsoft have their own sets of equivalent problems. Software and hardware change too quickly now, no one has time to build quality

Sure, but at least they don't charge premium. I paid 275 for my Moto G5, and it's about 10 times better (IMO) than the last iPhone I owned, which cost 3 times as much.

The Moto devices feel like a well kept secret in the Android community. They are all priced well and the quality is generally quite good.

Its too bad that the cameras tend to be subpar, though.

Re: If macOS High Sierra shows your password instead of the password hint

#57

Post by gowld »

nkkollaw wrote: post #42
gowld wrote: post #30

Earlier quoted context omitted.

Android and Microsoft have their own sets of equivalent problems. Software and hardware change too quickly now, no one has time to build quality

Sure, but at least they don't charge premium. I paid 275 for my Moto G5, and it's about 10 times better (IMO) than the last iPhone I owned, which cost 3 times as much.

Amen.

You can pay a lot for an Android phone too!

Re: If macOS High Sierra shows your password instead of the password hint

#58

Post by aphextron »

jamisteven wrote: post #55
aphextron wrote: post #46

Earlier quoted context omitted.

Their software quality really has become atrocious. Just try recovering your iCloud password from the web. It takes (literally) weeks to do so.

This is a blatant lie.

>This is a blatant lie.

No, it's not. Try recovering your iCloud password from the web right now. I couldn't believe it either.

https://support.apple.com/en-us/HT204921

"For your security, recovery includes a waiting period that may be several days or longer depending on the information you can provide to verify your identity. Apple Support cannot help you shorten this time. "

Re: If macOS High Sierra shows your password instead of the password hint

#60

Post by mikestew »

georgespencer wrote: post #15
matt_wulfeck wrote: post #9

Earlier quoted context omitted.

I really hope a head rolls for this mistake. That team needs some new leadership.

Or maybe: “I hope they improve and nobody loses their job”

Without knowing the circumstances of how the bug was introduced, and the testing infrastructure, I'm torn. On the one hand, I could be convinced that some believable scenarios exist where test might have missed this through something other than incompetence and sloppiness.

OTOH, I'm having a hard time imagining what that "believable" scenario might look like. You hand me Disk Utility to test, and I'm going to do some exploratory testing to cram some large strings in both fields, yada yada, we all know the drill. You know, take a moment or two before hitting the code editor. I'm just grasping to figure out how I wouldn't find this bug in like five minutes. And that's before formal tests start getting written. There's missing a bug, and then there's "maybe testing software isn't for you".

In summary, I very much want to give Apple the benefit of the doubt here, but I'm sure having a hard time of it.

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