Earlier quoted context omitted.
Stories like this are the reason I will never switch from Apple products. I have personally have had nothing but outstanding customer service from Apple and have heard countless examples of products being fixed or replaced for free even when out of warranty without any hassles. Switching to an Android phone to save $100-200 over the lifetime of a product that I use 1000 times per day, and risk bad customer service is…
It might be only in USA. Costs so high in India that I can but new android devices each year. Repair costs are high as well again could buy new devices instead of repairing it.
I've been very happy with my iPhones so far, though. Only ever had issues when the batteries started to swell up.