Google Pixel 2 and 2 XL announced • Hacker News Board

Re: Google Pixel 2 and 2 XL announced

#361

Post by Johnny555 » Wed, Oct 04, 2017, 9:14 PM UTC

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

Why would you expect them to support the phone indefinitely outside of warranty or a support contract?

My Nexus 5X had a boot loop issue, I filed a support ticket, paid the deductible, and 2 days later I had a replacement phone in hand. Couldn't have been easier...

Re: Google Pixel 2 and 2 XL announced

#362

Post by WillPostForFood » Wed, Oct 04, 2017, 9:14 PM UTC

threeseed wrote: post #281

Kevin_S wrote: post #11

Seems pretty nice. I may consider the Pixel 2 XL over the IPhone X in a few months, but will definitely need to see some reviews of both first. The removal of the headphone jack is devastating. I listen to music nearly every waking moment, so I am unsure about moving to Bluetooth whenever I use headphones.

It comes with a 3.5mm dongle in the box. Just do what everyone else does and leave it attached to your headphones.

How do you leave it attached when you plug it into your laptop and how do you listen while you charge? Great that it works for you, but having another dongle that you can lose, and have to attach and remove throughout the day is a real pain for others.

Re: Google Pixel 2 and 2 XL announced

#363

Post by user-on1 » Wed, Oct 04, 2017, 9:15 PM UTC

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

you are not alone, i am sure 1000's are impacted because of this.

https://productforums.google.com/forum/#!msg/nexus/G_0s70PzK...

Check this! You can still buy devices from Google or LG or HTC if you have way too much money to waste of same device repeatedly every year.

Re: Google Pixel 2 and 2 XL announced

#364

Post by carlmango11 » Wed, Oct 04, 2017, 9:15 PM UTC

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

I had the opposite experience. My Nexus 5X randomly stopped working (which it shouldn't have obviously, but a different discussion). Google were great to deal with. Got put through to a human very quickly and he just asked me to email a few photos of the phone just to make sure it wasn't smashed to pieces.

After I sent them, within a few days a brand new Nexus was delivered along with a return package for my broken one. They didn't even demand I send back the faulty one first. He said the idea was that you won't be without a phone in the interim (irrelevant in my case however as the phone was bricked).

Re: Google Pixel 2 and 2 XL announced

#365

Post by AdmiralAsshat » Wed, Oct 04, 2017, 9:15 PM UTC

lurker- wrote: post #358

AdmiralAsshat wrote: post #292

There's a reason that Samsung still leads the pack in sales, and it's not solely due to marketing: they keep the stuff people want. People want a headphone jack, they held onto the headphone jack. People want SD card slots, they keep SD card slots. I held off on getting a GS8 about two months ago when Amazon had a great deal on them going because I was in the process of moving, and I wanted to wait to see what else w…

I won't defend ditching the headphone jack, especially after Google ridiculed Apple for doing so. But as a very happy owner of the Pixel phone, I'd say the free, unlimited storage of photos and videos in original quality is a million times better than having a SD card slot. Just today I transferred about 25GB of video and photos, and I probably wouldn't have bothered to record these videos if I had to transfer using…

Your unlimited original-quality photos will be cut off after 2020:

http://www.androidpolice.com/2017/10/04/pixel-2s-free-origin...

Re: Google Pixel 2 and 2 XL announced

#366

Post by OrwellianChild » Wed, Oct 04, 2017, 9:16 PM UTC

criddell wrote: post #252

OrwellianChild wrote: post #187

Earlier quoted context omitted.

Bluetooth uses less power... than what? Than a headphone jack?

Yes. It uses less power than driving headphones.

While driving the headphones, sure - I'll believe that in certain cases with high-draw headphones. But from a daily power drain perspective, I find that very hard to believe. Bluetooth transmitting is going to be orders of magnitude higher draw than corded earbuds. And when you're not actively listening, standby is still digging Bluetooth further in the hole.

Re: Google Pixel 2 and 2 XL announced

#367

Post by user-on1 » Wed, Oct 04, 2017, 9:17 PM UTC

bretthoerner wrote: post #272

hypersoar wrote: post #227

Earlier quoted context omitted.

It seems to make a big difference whether or not you buy it from Google. I've seen lots of complaints from Nexus 6P owners who didn't being shoved off to Huawei and their terrible support. But I bought mine from Google, who twice offered me RMAs after the warranty period was over with no resistance. Most recently they replaced it with a new Pixel XL, instead (due to stock issues, I assume). That being said, Google ne…

> It seems to make a big difference whether or not you buy it from Google. I bought my 6p from Google. I paid for the extended warranty . It went into a boot loop after 13 months and they still wanted me to pay the $75 fee for a refurb phone. Remember: I paid $89 in advance for a 2 year extended warranty. This is for a well known issue in their hardware, that iirc they are being taken to court for. I had purchased a…

seems like the 100's of dollars people pay is not enough to keep the phone running for even 2 years.

they need additional 75 or more to assure the phone would function and that too with salty terms and conditions.

Re: Google Pixel 2 and 2 XL announced

#368

Post by user-on1 » Wed, Oct 04, 2017, 9:19 PM UTC

Anm wrote: post #242

Klathmon wrote: post #182

Earlier quoted context omitted.

Ah! Then I'm sure they have some way of making the data needed much smaller than I thought it could be!

They only need to store (and occasionally update) the kernel parameters for the trained deep neural net. Very small indeed.

how small, what technology is that?

Re: Google Pixel 2 and 2 XL announced

#369

Post by NathanCH » Wed, Oct 04, 2017, 9:21 PM UTC

thebooktocome wrote: post #298

raverbashing wrote: post #186

Earlier quoted context omitted.

I wonder how much space this takes on the device. How many signatures does it keep and how often is this updated

It's not very significant. Basically it stores some distances between peaks in each song's spectrogram which can then be further compressed. Even supporting a database of millions of songs would be possible.

Spotify has 30 million songs.

Even if it takes up a small amount of space, it's basically a non-feature.

Re: Google Pixel 2 and 2 XL announced

#370

Post by user-on1 » Wed, Oct 04, 2017, 9:24 PM UTC

DSingularity wrote: post #326

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

Been android all my life. Bought almost every phone on the Google store. After the Nexus 6p experience -- I made an oath to my self to never buy another Google phone again. From the onset it was broke. We are talking just a week after I bought, I started noticing a pattern of complaints about the audio clarity. I call support, what do I get? A refurb. Whatever, phone was just released -- probably gonna be a new phone…

it doesn't matter if we buy from google store, i was told the google hardware will send me a replacement 2 months back and i am still mailing for follow ups as i haven't got any response. on top of this every time i discus i get contradicting and time wasting response. i don't think anyone who needs to look at value for money factor would buy a mobile beyond 100$ or if possible 50$ and funny things is they have 80% of the features and definitely more than what we need.