61–70 of 73 posts
Here's what MS should have done: make Groove available on the web, macOS, Roku, and give more love to the Android/iOS apps. Implement social functionality, Last.fm integration, live performance, innovate more. I never saw an ad for Groove. For a lot of people, that's just an icon in Windows they'll probably never clicked on. No wonder it failed.
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Pro-rated refund, they say.
Where does it say that; can't find that part in the blog.
The FAQ says:
> If your Pass subscription goes beyond December 31, 2017, we will give you a prorated refund or a Microsoft gift card (see details below).
> Your recurring annual Groove Music Pass will continue through December 31, 2017. If your Pass subscription extends beyond December 31, 2017, then by February 1, 2018, Microsoft will give you a prorated refund from December 31, 2017 onwards (if we are able to issue a refund to your credit card/payment instrument on file). If we are unable to refund your payment instrument on file, Microsoft will provide 120% of that prorated amount in a Microsoft gift card in your Microsoft account to spend at the Microsoft Store.
> If you cancel your annual Groove Music Pass subscription before December 31, 2017, then:
- If you cancelled your subscription within 30 days of the start of your subscription, we'll give you a full refund if we have your credit card/payment instrument information and it supports refunds.
- If we can't refund your payment instrument on file, we'll provide 120% of that amount in Microsoft gift card value. If you cancelled your subscription after 30 days from the start of your subscription, we'll give you a prorated refund (if we can issue a refund to your credit card/payment instrument on file). If we can't refund your payment instrument on file, Microsoft will provide 120% of that prorated amount in Store credit.
- To cancel your Groove Music Pass online, please go to account.microsoft.com/services.
- If you run into problems with cancelling, please contact customer support.
> I'm a monthly Groove Music Pass subscriber. What are my options?
> You can continue your subscription through December 31, 2017. If your subscription extends beyond December 31, 2017, then by February 1, 2018, Microsoft will provide you with a prorated refund from December 31, 2017 onwards (if we can issue a refund to your credit card/payment instrument on file). If your payment instrument on file does not support refunds, Microsoft will provide 120% of that prorated amount in a Microsoft gift card. You can also turn off auto-renew for your monthly Groove Music Pass subscription at any time. If you do, your subscription will finish at the end of your billing cycle.
[1] https://blogs.windows.com/windowsexperience/2017/10/02/micro...
If they continue like this we will soon see shutdown notices for Cortana, edge and others. A counterpoint is onedrive. They have excellent iOS and Android apps. The service is good in its own right. Onedrive ain't going anywhere.
TL;DR if you want to compete then compete.
Here's what MS should have done: make Groove available on the web, macOS, Roku, and give more love to the Android/iOS apps. Implement social functionality, Last.fm integration, live performance, innovate more. I never saw an ad for Groove. For a lot of people, that's just an icon in Windows they'll probably never clicked on. No wonder it failed.
Actually, it is (was) available on the web. But yea, no marketing... https://music.microsoft.com/
Maybe I just live under a rock, but this is actually the first time I've heard of Groove music. I don't know if that's saying more about me or MS' marketing department.
Groove Music is the label attached to the state of disappointment that teenagers suffer when their parents buy their first smartphone as an affordable choice. They wanted Apple Music but it didn’t happen because they got a Lumia. Apparently it’s on Windows 10 but everyone just installs iTunes or Spotify much like no one gives a shit about Edge and just installs chrome these days. That says more about the platform tha…
If Microsoft wants to be competitive in browsers, they must make edge cross platform. It's a very capable browser and can hold its own against Chrome and Firefox. And it is continuously getting better. But if they keep it so tightly tied to windows 10, they are gonna have to discontinue it just like groove. I like to use edge on my laptop but there is no sync possible between my phone and it, because there's no edge…
[1](https://www.microsoft.com/en-au/store/p/xmarks/9wzdncrdksp4)
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Actually, it is (was) available on the web. But yea, no marketing... https://music.microsoft.com/
Wow, I didn't even know they had a web client! It's truly unbelievable that MS spent resources on this product only to let it fail.
I wonder what happens to the Groove Music integration in Forza Horizon 3.
Earlier quoted context omitted.
Groove Music is the label attached to the state of disappointment that teenagers suffer when their parents buy their first smartphone as an affordable choice. They wanted Apple Music but it didn’t happen because they got a Lumia. Apparently it’s on Windows 10 but everyone just installs iTunes or Spotify much like no one gives a shit about Edge and just installs chrome these days. That says more about the platform tha…
The popularity of tech is almost entirely shaped by marketing, something which is Microsoft's weak spot.
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For me, Apple Music is better because a) the song limit is dramatically higher than Spotify (10k vs 100k) and b) I am free to add my own music (not available via streaming) to the library which is then available on all my devices.
Not sure why you’re being downvoted. The ability to upload your own songs to the cloud is something I so wish Spotify had, it really is great.