Earlier quoted context omitted.
Apple Genius just asked me for my username and password to my MacBook so he could type it into some service form for repairs. I don't think asking for that info is really compatible with "we care about privacy"
There are a lot of things that employees in the retail stores do that isn't very "Apple". I suspect that's partially from not having as strong culture fit selection in hiring, partially from lack of understanding (when it comes to security, it's a nuanced subject) and partially from the realities of being productive in a retail environment.
Can't wait until they build this into the auto-correction...