Okay for those that do not get it. 1. It’s a bank. 2. Banks lock down their computers. 3. So you cannot install other software to fix this in software. 4. You do not have access to the system low enough to rename / remove the winhelp.exe crap. 5. No 3rd party hardware is allowed in the bank. So no bringing your own keyboard. All the time we get into this threads on HN where the techie goes well you could just...bla b…
F1 should not be so bad, and it should not be so close to F2. Even just leaving alone how bad, and utterly useless, the help dialogues in Windows are it's just terrible UX design.
It would be like having a "eject engine block" button next to the "start car" button. One day you're going to hit it instead of the one you meant... Annoying / dangerous UI controls should be kept out of the way of the more common features.