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Uber London loses licence to operate

bbc.co.uk

151–160 of 609 posts

Re: Uber London loses licence to operate

#151
post #45

Earlier quoted context omitted.

Why not suggest one of London's myriad of other options, which don't have so much in the way of unethical baggage?

The tube is fine for the most part but it can be a drag going from the eastern parts of London to LHR directly (or to Paddington or Victoria)

Will be resolved with crossrail next year, thankfully.

Re: Uber London loses licence to operate

#152

Earlier quoted context omitted.

They're required to accept cards and can't make you pay with cash. Just tell them you don't have cash, and they'll make sure their card reader starts working.

Try that at 3am and see if the cab driver cares.

If they want any paying at all, presumably they will.

They are required by TFL to have a working contactless and Chip'n'Pin device mounted in the customer compartment. I have a feeling we're talking about things that happened in the past.

Re: Uber London loses licence to operate

#153

So, can they become a mere client for black taxis, as they are in Berlin, for example?

It probably wouldn't work well. There's already a well established one - Hailo. Cabbies would probably use that rather than Uber who they don't like much.

Edit- now it's become mytaxi app.

Re: Uber London loses licence to operate

#154
post #86

Earlier quoted context omitted.

> none of these are as convenient or cost effective as Uber. I disagree, and let me tell you why: https://i.imgur.com/JITqdiP.png I have blocked out the location of my home and the identity of my "driver", but this guy shouldn't be driving, let alone driving a passenger. I'm never riding Uber again. > I can see the night tube getting a lot more use but I know quite a few people who don't like to take it after having…

This has happened to me before. I wrote to Uber's support and they recalculated the correct route and refunded me the difference. Did you try that? This sort of thing happens with black cabs outside airports from time to time but with Uber you at least have some sort of way of getting your money back.

I filed my complaint with Uber support while I was standing in line at airport security, and I had a refund before I got through the metal detector. It's also worth emphasizing that the rider only even knows about these shenanigans when there's a GPS map of the ride; if a normal taxi takes a circuitous route when it's dark or you're in an unfamiliar area, you just never find out.

Re: Uber London loses licence to operate

#155
Here's a little perspective from another company trying to bring Uberesque services to London.

Not trying to defend Uber but the motives of british establishment might be a bit more selfish then they want you to know.

https://blog.taxify.eu/2017/09/bringing-fairer-ride-hailing-...

Re: Uber London loses licence to operate

#156
post #147

Earlier quoted context omitted.

Failure to report serious crimes and allowing the driver to continue driving for Uber: https://www.theguardian.com/technology/2017/aug/13/uber-fail... http://www.independent.co.uk/news/uk/uber-drivers-accused-of... Failure to properly check medical certifications: https://www.thesun.co.uk/news/1897962/investigation-reveals-... Failure to follow up DBS (criminal records) checks (can't find an article about that one).…

More than 400 London cab drivers charged with crimes last year [0]. Not sure if this includes Uber, but from your comment, Uber doesn't report to DBS, so it doesn't. When you judge a service, you should really ask "compared to what". I prefer knowing the name and track record of my driver, not to mention an easy way to report mis-behavior, a history of my ride and ability to share my location. I don't have any stats,…

> Enhanced DBS checks are carried out on drivers every three years when they renew their taxi or private hire driver's licence, and every individual's fitness to become a licensed taxi or private hire driver is considered on a case-by-case basis.

And failure to properly conduct DBS checks is one of the four reasons given by TfL for suspending Uber's license.

Re: Uber London loses licence to operate

#157

Big news. I'm sure there's a few parties working to make this happen and Uber sure doesn't help themselves with the way they act. I suspect there'll be enough community backlash along with very good lawyers working to get this fixed very quickly. I suppose if it doesn't get solved it could be the first of a series of moves that take out Uber. I bet there's a lot of cities looking at this. Personally, I really don't w…

> to get this fixed very quickly

Uber could fix this quickly by amending some of it's businesses processes that effect safety.

Re: Uber London loses licence to operate

#158
As one of the 3,500,000 users I hope they sort it out. I've not heard any demands from us fellow Uber users to have the service banned for our own protection. The assaults and muggings which happen are usually because someones walking sometime's because they can't afford a cab.

Re: Uber London loses licence to operate

#160

Earlier quoted context omitted.

To be honest, few people here in London bother with taxis. Public transport is very good, can be faster than sitting in traffic, and is cheaper. Most folks ordering taxis either don't know where they are going, missed the last train or are wealthy enough to not care about the cost. Uber literally made no impact on the quality if life to your average Londoner and won't be missed.

>> Uber literally made no impact on the quality if life to your average Londoner and won't be missed. As a Londoner I dispute that claim. It's made a huge difference for a lot of people. Until the night tube's arrival last year getting home from late nights out was expensive, difficult, or impossible. It's quite useful when moving flat - something younger Londoners tend to do quite a lot. I had to go somewhere with s…

When you say Taxi are you specifically referring to Black Cabs? Pre-booked radio Cabs are reasonably priced, perfect for moving (it's what people used before Uber and still use today) and for regular scheduled trips like going to work.

For late night trips, Uber was very handy for that short window of time before the night tube. It still has some use when you can fill the car and get the per-person price down but unless it's very late you'll just sit in traffic.

In conclusion, life will go on.

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