191–200 of 292 posts
Earlier quoted context omitted.
The pedantic way (and maybe required under some theoretic draconian regulatory environment): - no active recording - Mr. Wants-to-record: "May I record this phone call?" Ms. Recordee: "Ok" - start recording - Mr. Wants-to-record: "I am now recording based on the permission you just gave prior to starting recording. Are we in agreement?" Ms. Recordee: "Yep" ---- FWIW, I've had conversations pretty close to that when d…
> This call may be recorded for quality and training purposes. They never ask me to say I'm OK with it.
If you're entering into an actual contract verbally (e.g. applying for insurance or a mortgage over the phone), they'll typically go out of their way to ask if you're okay with the recording. They don't want even the slightest admissablility issue, and they want you to know you're giving a binding verbal signature.
If you're just talking to a low-level customer support rep, the stakes are a lot lower.
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Important not-a-lawyer advice: recording phone calls without the other party's consent is illegal in wide swathes of the U.S., but keeping copies of letters is legal everywhere.
Question: When the party states that "this call may be recorded for quality or training purposes", does that give you reciprocal permission to record the call or do you have to explicitly ask for it? Any lawyers with opinion on this?
What if I said "I am recording this call" while I am in an Automatic Voice Response system waiting for an human to arrive on the line and talk to me?
As far as I am concerned, human representative or the automated voice response system, both represent the company that I am interacting with. It's not my fault that the voice response system that the company used to talk to me (to answer my questions, or just make me wait) can't understand that I am going to record the call and act appropriately. The business is perfectly fine with using the automated system to take critical actions, then it should be fine with me telling it I will be recording the call, not my fault that their automated system failed to recognize that.
What do you think?
I was going to call them Monday, but of course, now I will write :-)
Earlier quoted context omitted.
The pedantic way (and maybe required under some theoretic draconian regulatory environment): - no active recording - Mr. Wants-to-record: "May I record this phone call?" Ms. Recordee: "Ok" - start recording - Mr. Wants-to-record: "I am now recording based on the permission you just gave prior to starting recording. Are we in agreement?" Ms. Recordee: "Yep" ---- FWIW, I've had conversations pretty close to that when d…
> This call may be recorded for quality and training purposes. They never ask me to say I'm OK with it.
Does anyone know what I can do as an US citizen abroad to protect myself now? I tried to get a free copy of my credit report but it required a us address to process. I tried to set up an account to freeze my credit but those require a us address as well.
No idea, but I asked the same thing on the expats Stack Exchange site earlier today[0]. No responses yet, maybe we have to wait until Monday and call them? You might also contact the US Embassy in your country and ask. I had a similar problem with signing up for an online "my Social Security" account, and learned that it is impossible. The US Embassy in London wrote back: "You must have a U.S. mailing address in orde…
Earlier quoted context omitted.
The pedantic way (and maybe required under some theoretic draconian regulatory environment): - no active recording - Mr. Wants-to-record: "May I record this phone call?" Ms. Recordee: "Ok" - start recording - Mr. Wants-to-record: "I am now recording based on the permission you just gave prior to starting recording. Are we in agreement?" Ms. Recordee: "Yep" ---- FWIW, I've had conversations pretty close to that when d…
> This call may be recorded for quality and training purposes. They never ask me to say I'm OK with it.
Earlier quoted context omitted.
This was a really excellent post, the best I've seen you write up this material, and among your top 5 posts ever. Having said that, I'm tentatively going to disagree. I made a conscious, somewhat coerced choice in my early 20s never to rely on revolving credit. A combination of random course-of-business (of course resolved) delinquencies and no history of revolving credit resulted in my having relatively poor credit.…
> Every landlord I've rented from has pulled my credit. There is also a separate tenant screening for real estate that, at least for me, seems to be more reliable as an indicator for trust than the financial credit report. It is possible your landlords are doing the same? Perhaps that’s what you mean by reference checks? > It's more than likely that if I was in a different career, and particularly if that career was…
I'd like you tell me more about how you think I've been lucky with respect to my disregard for my credit score. I don't think I have.
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This comment doesn't make any argument that wasn't addressed directly in the comments preceding it.
Okay, sorry, perhaps my point is different. It is irrelevant whether you have any credit cards, or whether you have a bad credit rating, or whether you care. If you have a mortgage in the US, then Equifax, Experian, and TransUnion have your number. They have your number, they have mine, and they have brownbat's. Now, other people have my number. And the only way I could have avoided that was to have paid cash for my…
"Angry people demand; professionals “require.” " YES YES YES--it's not enough to merely be aware of the connotations of your words. You must also be aware of any unintended information conveyed through their use. For example, despite being synonyms, the use of the word "demand" in this context exposes one as an amateur. It doesn't matter if you think this is unfair. It matters that you know all information conveyed,…
Sorry, I know this is very minor and beside the point (ironic, given what you just said about relevance), but isn't that exactly what connotation means? >a : the suggesting of a meaning by a word apart from the thing it explicitly names or describes⁰ Or is this perhaps even more meta than that - the choice itself can convey something apart from the semantics of a word, and this isn't something that the word connotati…