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Apple's brewing shitstorm

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Re: Apple's brewing shitstorm

#31

Can someone who can get to the page copy/paste the text? It's down for me.

Seriously, 20 points, 1 hour old - might be time to add more hardware, Dave.

Yah, I don't always agree with Dave. Smart, interesting, productive guy but ...

I agree Apple totally mishandled this. I even wrote investor_relations today expressing concern.

They do need to get their PR, no, fuck PR, fire them all and just do real customer relations.

Re: Apple's brewing shitstorm

#32

Earlier quoted context omitted.

In the article, it's actually Microsoft's COO saying that, and not Computerworld: http://www.computerworld.com/s/article/9179164/Microsoft_exe...

Does that mean a Microsoft COO is admitting that Vista is bad then? That is bigger news to me, than anything anyone at Microsoft can say about Apple or Google, they are competitors of course. And since Windows 7 is just a polished Vista, I am not sure what point he is trying to make?

Does that mean a Microsoft COO is admitting that Vista is bad then? That is bigger news to me

Really? They did that years ago.[1]

And since Windows 7 is just a polished Vista...

That old chestnut, huh? Something like, "Windows 7 is a 64-bit tweak of a 32-bit extension of a 16-bit user interface for an 8-bit operating system for a 4-bit architecture from a 2-bit company that can't stand 1 bit of competition."

Wikipedia has a good article on new features in Windows 7. http://en.wikipedia.org/wiki/Features_new_to_Windows_7

[1] EDIT: Reading comprehension failure on my part: somehow I missed the capital "COO" in the sentence. However, various Microsoft employees at various levels in the company have admitted Vista is bad.

Re: Apple's brewing shitstorm

#33

a) Buy a case. b) Don't hold it like that. c) Take it back. How is it my totally technically illiterate wife can use this device to make calls, but internet bloggers cannot?

I equate Apple's problems to the Nintendo lawsuit over their wrist straps. Not everyone was throwing their controllers through their TV screens, but the select few who did caused an uproar. It also didn't stop Wii consoles from selling like hotcakes either. It took a class-action lawsuit to get Nintendo to take action. The solution was very simple -- give everyone free wrist straps for each of their controllers.

I think Apple needs to take a similar step to alleviate the problem.

Re: Apple's brewing shitstorm

#34
post #12

Earlier quoted context omitted.

Bing cache: http://cc.bingj.com/cache.aspx?q=&d=674778251428&mkt...

Even the Bing cache took a long time to load, so here's the full text: Apple's brewing shitstorm By Dave Winer on Wednesday, July 14, 2010 at 5:28 PM. I've been lucky to be in the middle of a number of Internet shitstorms in my life. They've been absolutely surreal, unfair, cruel. No one will listen to your side of the story. People you thought were friends join the pile-on. Etc etc. And then it passes, and eventuall…

Seriously, I feel like I just wasted 3 minutes of my life reading that article, then 1 minute typing this response. Writer is pissed because he waited in line for iPhone 4 and then his phone loses it's connection when he grips it a certain way. It's not the end of the world. Return the fucking phone and get on with your life. This feigned angst at being slighted by the big bad Apple that ruined your life is getting old.

Re: Apple's brewing shitstorm

#35
post #33

a) Buy a case. b) Don't hold it like that. c) Take it back. How is it my totally technically illiterate wife can use this device to make calls, but internet bloggers cannot?

I equate Apple's problems to the Nintendo lawsuit over their wrist straps. Not everyone was throwing their controllers through their TV screens, but the select few who did caused an uproar. It also didn't stop Wii consoles from selling like hotcakes either. It took a class-action lawsuit to get Nintendo to take action. The solution was very simple -- give everyone free wrist straps for each of their controllers. I th…

Great analogy. You even had the PS3 (Android) and Xbox (Blackberry/RIM?) fanboys fueling the flames because 1 or 2 people threw their Wiimote through a flat screen (held their phone left handed while completely covering the antenna in a bad signal area).

My prediction: On Friday, they are going to announce that there are free bumpers available to all iPhone 4 customers. Total cost to Apple: about $5 a piece. Total sales lost - absolutely zero because everyone that actually owns the phone realizes it is the best phone they have ever had, and a free fix takes care of the only minor issue that it had.

Re: Apple's brewing shitstorm

#37

a) Buy a case. b) Don't hold it like that. c) Take it back. How is it my totally technically illiterate wife can use this device to make calls, but internet bloggers cannot?

It's not that they can't do it. It's just that they shouldn't have to, and bloggers are loudmouths. It's also "shock" that Apple, reputed for high-quality, "just works" products, would release something that is so basically flawed as a phone that can't really make phone calls without special effort.

Re: Apple's brewing shitstorm

#38
post #15

Earlier quoted context omitted.

I've seen some compare the iPhone 4's antenna issues to Toyota's accelerator disaster That would be grossly unfair to Toyota. There's a measurable and reproducible problem with the iPhone 4.

True. But the people making that analogy are attempting to transfer the life-threatening gravity of faulty cars onto, well, an antenna. The gross unfairness goes both ways.

Apple started the war by making their design decisions out to be things of monumental consequence. When you portray your each and every device as a mind-bending magical artifact that will change your life, I think it's fair to look at the shortcomings through the same lens.

That said, I wish we could just stop dissecting each and every Apple product. I'm tired of hearing about it. It's a piece of engineering, it has features, flaws, and useful applications.

Re: Apple's brewing shitstorm

#39

Earlier quoted context omitted.

Even the Bing cache took a long time to load, so here's the full text: Apple's brewing shitstorm By Dave Winer on Wednesday, July 14, 2010 at 5:28 PM. I've been lucky to be in the middle of a number of Internet shitstorms in my life. They've been absolutely surreal, unfair, cruel. No one will listen to your side of the story. People you thought were friends join the pile-on. Etc etc. And then it passes, and eventuall…

Seriously, I feel like I just wasted 3 minutes of my life reading that article, then 1 minute typing this response. Writer is pissed because he waited in line for iPhone 4 and then his phone loses it's connection when he grips it a certain way. It's not the end of the world. Return the fucking phone and get on with your life. This feigned angst at being slighted by the big bad Apple that ruined your life is getting o…

He doesn't seem "pissed" about the situation at all. He doesn't complain about any personal grief it's caused him. He's stating his belief that this event is going to demote Apple from its infallible position in the public psyche to just another corporation. And I hope he's right.

Re: Apple's brewing shitstorm

#40
post #6

The pile-on begins. I see Computerworld is now saying the iPhone 4 is Apple's version of Vista.

But there wasn't really anything wrong with Vista. The rebellion against Vista was largely a psychological thing, users revolting because they _hate_ it any time anything changes. I don't think there was any "real" problem with Vista if you were running it on adequate hardware. I guess a big part of the problem was that Vista was getting installed on bottom-rung $300-$500 laptops and dragging everything down.
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