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Sonos: users must accept new privacy policy or devices may “cease to function”

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201–210 of 253 posts

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#201

I am sincerely curious and maybe a Sonos owner can offer some feedback. what does Sonos offer me now that a streaming music provider, a smart phone and a portable bluetooth speaker doesn't? I understand that Sonos can stream to multiple "zones" simultaneously but besides the occasion of a house party how often is this necessary? This news to me is just another reason for me to never buy one.

Sonos keeps playing if your phone moves which is a pretty huge plus, especially if you know people and don't lead a life of solitude. Their hardware also has a wealth of hardware features like analog and digital inputs, zero-delay input monitoring which makes them suitable as TV or computer speakers, the ability to monitor those inputs from any zone, even if you aren't listening to them on the physically attached player, phase-locked multichannel playback, a zero-config self-extending wireless network, multiuser queue management, and twelve years of flawless software support (so far).

The idea that you get the same thing from a raspberry pi, an android, and some hacks is strictly for those valuing their own time at zero.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#202

mhm, please excuse me all if this is wrong, but isn't this the exact same way it works with pretty much all of the updates from e.g. Apple and co? Let's say a new Itunes update comes along, this requires the user to opt into a privacy policy, if there happens to have been a change in said policy since the last update, then accepting the new conditions is required in order to install the update? Same for an update in…

Hardware vs. software.

Declining update and choosing to live without new features vs. ceasing to function.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#203

Anyone have another suggestion for a pair of wifi speakers that can be assigned to Left/Right to get stereo and can be network streamed to and have another device on the network with a line-in? I was about to buy 2 Play1's and a Connect to do a stereo install in a room where I don't want to run speaker cable. I had researched wackier home-built solutions and was going to give up and go for the Sonos. Now I'm once aga…

You can get multiple different Linux SBCs for under $10. Grab one, put ffmpeg on it, be happy.

I would be shocked if the commercial offerings were significantly better than most open source stuff (except for iphone interoperability...)

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#204
post #202

mhm, please excuse me all if this is wrong, but isn't this the exact same way it works with pretty much all of the updates from e.g. Apple and co? Let's say a new Itunes update comes along, this requires the user to opt into a privacy policy, if there happens to have been a change in said policy since the last update, then accepting the new conditions is required in order to install the update? Same for an update in…

Hardware vs. software. Declining update and choosing to live without new features vs. ceasing to function.

"[...] the customer will not be able to update the software on their Sonos system, and over time the functionality of the product will decrease."

Sounds to me like maybe the bluetooth syncing with a recent smartphone or something of that nature might not work if the speaker didn't receive a certain update, which I consider a possibility. The "cease to function" seems like a nightmarish-description of such. It's not like "not updating" will magically brick the device.

Edit: my point being that not updating software is not about not enjoying certain features, it's in many cases being incredibly vulnerable to certain types of exploits, in the case of an OS or browser a far more serious consequence, is it not?

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#205

Earlier quoted context omitted.

It's so good but still so buggy. Very much a love-hate relationship.

Really? Are there certain services you find to be buggy? I feel like Sonos is one of the least buggy pieces of tech in my house. That's what I love about it. It just works, I don't have to explain to non-technical family members how to work around issues, etc. But we almost exclusively use it for Apple Music and Spotify, so maybe there are some rough edges we haven't encountered.

It's not so much a bug as defective by design:

1. Have guests over.

2. Want to play music.

3. Get out phone.

4. Launch Sonos app.

5. "Hi, we think now would be a great time to update the firmware on your Sonos devices. We could have done this at any time during the last two weeks since you used any of your Sonos devices, but your time is worthless to us, so we'll make you babysit the update for the next 5 minutes. Hope you weren't launching the app because you wanted to play music right now."

At a minimum they should have the decency to launch the app-store review flow during this forced delay so that they'd have some public recognition of the supreme annoyance this process causes.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#206
post #102

To be honest I had a pretty average experience with Sonos so far. It is connected with cat6 ethernet, professional switches, with no other connectivity problems on that network (and I tested all cables). I have 3 systems (pay1, play 5 and the sonos amp), and they keep losing track of each others, I have to regroup them regularly. They also struggle with long music tracks (i.e. 1h podcasts off a synology shared drive)…

5 Play:1s and they all work flawlessly on WiFi. It doesn't seem they're intended to work wired, from what I've seen.

I've had one tiny but annoying bug: Occasionally a podcast will show 0:00 to 0:00 on the scrubber and nothing -- not rebooting the whole system and my phone -- will fix it. It can be frustrating to be unable to scrub to the 40 minute mark on a podcast where I've already listened to half of it.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#207

Earlier quoted context omitted.

>They implicitly agree under duress, because their time is worth far too much to even read 10 pages of fine print for every product they use. I'm not being flippant; it bloody well is. You don't need to read 10 pages of fine print for every product, because it's functionally the same fine print for every product. If you don't like this, don't ever buy smart devices because they /all/ reserve the right to do this kind…

All my speakers are low-tech analog only devices. There really is little benefit to making most of these devices "smart".

One benefit is not drilling holes in my walls to run speaker wire all over the place.

Another benefit is not having an audio player tethered in one place.

A third benefit is being able to change the audio settings from any one of a half dozen devices in my house.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#208
post #6

It seems like nobody actually owns anything any more - that we're all just digital serfs living on someone else's land. I really don't know why anyone would willingly make such a deal.

Convenience, everybody's favorite little shoulder devil.

Sometimes it's just fine though. It probably depends on the up-front cost, and what value you derive from it. If Spotify stops working tomorrow, I can stop paying them, and we can all go home friends. I wouldn't consider my subscription fees over the past couple of years "lost".

On the other hand, if I had to buy a $1000 device for the privilege of paying them $10/month, my anger level would probably depend on how many years I got utility out of that $1000 device before they shut down.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#209
While I don't like this new development, I will drop in one data point: I bought my first Sonos devices more than 11 years ago, and over this time they all received software updates with increasing functionality. Think about it: my first Sonos players were bought in the pre-iPhone times. A lot has changed in the tech world since then.

This is something other manufacturers could learn from. It seems these days most products are launched by marketing teams: fire and forget, the moment the product is out the door, all software development ceases and it never gets updated.

I do hope they reconsider the new privacy policy, though. It's worrying.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#210

I am sincerely curious and maybe a Sonos owner can offer some feedback. what does Sonos offer me now that a streaming music provider, a smart phone and a portable bluetooth speaker doesn't? I understand that Sonos can stream to multiple "zones" simultaneously but besides the occasion of a house party how often is this necessary? This news to me is just another reason for me to never buy one.

So, even in a 1100sqft house, I consider the multiple-zone streaming to be of great utility. In fact, I almost NEVER use my Sonos setup without all 5 speakers going. Yes, you can always blast the audio in one room in order to hear it well in others, but it's quite nice to be able to listen at a comfortable volume in all rooms. It allows one person in the house to call out to another and still be heard, for example.

I have it set to wake me to the local streaming radio, so that's a nice feature, but of course it could be replicated.

I can throw my phone into a passing cement mixer and the music keeps playing in the house, and then I can open the controller on my laptop and hit "next track". In this way it's fairly analogous to the Spotify controller where I can change the music from any device in the house, but the "playing" happens on the device itself; it's not actually streamed from my phone or computer.

Also, until sometime in the past couple of years Bluetooth was godawful unusably unreliable. It's gotten REALLY good lately though, and suddenly I love it.

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