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Sonos: users must accept new privacy policy or devices may “cease to function”

zdnet.com

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Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#111

Post by pantsofhonking »

stock_toaster wrote: post #107
cm2187 wrote: post #102

To be honest I had a pretty average experience with Sonos so far. It is connected with cat6 ethernet, professional switches, with no other connectivity problems on that network (and I tested all cables). I have 3 systems (pay1, play 5 and the sonos amp), and they keep losing track of each others, I have to regroup them regularly. They also struggle with long music tracks (i.e. 1h podcasts off a synology shared drive)…

If the units are also wifi connected (sonos mesh networking), then either only plug in one of them to ethernet, or fiddle with your switch spanning tree cost values. As I recall, sonos uses the older standard spanning tree values, and until I fiddled with my managed switch settings, the sonos were regularly bringing down my local network, and/or winning the elections so that large amounts of my lan traffic went over…

Best thing to do in most situations is unplug everything, disable SonosNet, use ordinary WiFi.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#113

Post by stock_toaster »

squeaky-clean wrote: post #65
crispyambulance wrote: post #26

Earlier quoted context omitted.

It doesn't seem like a terrible deal ( http://www.sonos.com/en-us/legal/privacy ). What part of the privacy policy do you specifically have an issue with?

Mostly this part: > Sonos may modify or update this Statement when necessary to reflect customer feedback and changes in our Products and Service; so, please review it periodically. When we update this Statement, we will revise the “Last Updated” date at the top of the Statement. If there are material changes to the Statement or in how Sonos uses your personal data, we will notify you either by posting a notice of su…

  > Your continued use of the Service or Products after any 
  > modification to this Statement will constitute your 
  > acceptance of such modification and updates.
Is that even legal? I thought a contract required equal bargaining power, and explicit acceptance. If you have already purchased a good, and suddenly the terms change, I would think you would, at that point, have decidedly unequal bargaining power -- the company already has your money, and you either have to stop using the product, or agree to the terms. That doesn't seem "equal" at all.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#114

Post by crummy »

stock_toaster wrote: post #107
cm2187 wrote: post #102

To be honest I had a pretty average experience with Sonos so far. It is connected with cat6 ethernet, professional switches, with no other connectivity problems on that network (and I tested all cables). I have 3 systems (pay1, play 5 and the sonos amp), and they keep losing track of each others, I have to regroup them regularly. They also struggle with long music tracks (i.e. 1h podcasts off a synology shared drive)…

If the units are also wifi connected (sonos mesh networking), then either only plug in one of them to ethernet, or fiddle with your switch spanning tree cost values. As I recall, sonos uses the older standard spanning tree values, and until I fiddled with my managed switch settings, the sonos were regularly bringing down my local network, and/or winning the elections so that large amounts of my lan traffic went over…

^ I worked in Sonos support for 7 years and going wired for everything is the best configuration - if you're still having issues with that then spanning tree configuration is the likely cause.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#116

Post by david-cako »

justinjlynn wrote: post #2

It seems like nobody actually owns anything any more - that we're all just digital serfs living on someone else's land. I really don't know why anyone would willingly make such a deal.

For someone like me, my decision making for any electronics I buy is "how extensible is this thing, how much control can I exert over it, and how much control does it exert over me".

My willingness to have a poorer experience is unfortunately not as strong as some FOSS enthusiasts. I'm happy to relinquish some control to Apple so long as they continue to provide me with positive experiences (AirPlay, for instance). Fortunately everyone is piling into the "works with everything else" crowd, so you don't really have to opt for something particularly power-user-oriented anymore. HomeKit doesn't fall too short of an ISY-99i based system, for instance.

I can only imagine if I wasn't excited by FOSS and linux to begin with. There is zero hope of escaping the cloud-trap for someone who doesn't have the knowledge or willingness.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#117

Post by rblatz »

cm2187 wrote: post #110
stock_toaster wrote: post #107

Earlier quoted context omitted.

If the units are also wifi connected (sonos mesh networking), then either only plug in one of them to ethernet, or fiddle with your switch spanning tree cost values. As I recall, sonos uses the older standard spanning tree values, and until I fiddled with my managed switch settings, the sonos were regularly bringing down my local network, and/or winning the elections so that large amounts of my lan traffic went over…

No I never configured the wireless setup, I wired them to ethernet straight away.

They self configure into a wireless network called sonosnet if they are wired together.

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#119

Post by rbcgerard »

justinjlynn wrote: post #2

It seems like nobody actually owns anything any more - that we're all just digital serfs living on someone else's land. I really don't know why anyone would willingly make such a deal.

Because no one really makes such a deal in an informed manner...imagine if products had a big warning label "future software updates are not included"

Re: Sonos: users must accept new privacy policy or devices may “cease to function”

#120

Post by stock_toaster »

pantsofhonking wrote: post #111
stock_toaster wrote: post #107

Earlier quoted context omitted.

If the units are also wifi connected (sonos mesh networking), then either only plug in one of them to ethernet, or fiddle with your switch spanning tree cost values. As I recall, sonos uses the older standard spanning tree values, and until I fiddled with my managed switch settings, the sonos were regularly bringing down my local network, and/or winning the elections so that large amounts of my lan traffic went over…

Best thing to do in most situations is unplug everything, disable SonosNet, use ordinary WiFi.

I eventually ripped out my custom switch configs and went with a single Sonos unit hard wired, and the rest on SonosNet/Mesh. I use only 5ghz wifi (2.4ghz disabled) at home, and since Sonos only does 2.4ghz wifi, this was the best solution for me.
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