Earlier quoted context omitted.
It's so good but still so buggy. Very much a love-hate relationship.
Really? Are there certain services you find to be buggy? I feel like Sonos is one of the least buggy pieces of tech in my house. That's what I love about it. It just works, I don't have to explain to non-technical family members how to work around issues, etc. But we almost exclusively use it for Apple Music and Spotify, so maybe there are some rough edges we haven't encountered.
a bug that's been around forever and they plain refuse to fix it.