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Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

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Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#3
When product liability lawsuits start flying, every point the product touches along its route to the consumer gets named. The ones with deep pockets especially.

As big as amazon is, this could have been noticeable exposure, especially if they are partially self-insured and/or have other risk-sharing provisions in place.

Think: class-action lawsuit on an order of magnitude approaching asbestos.

I'm exaggerating a bit, but Amazon is wise to avoid total reliance on their position as facilitating a marketplace as opposed to being the seller. I don't think too many courts would toss a lawsuit over a newly vision-impaired 12 year old just because Amazon only got a cut of the sale as opposed to was the seller -- TOS provisions be damned.

Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#4
post #2

I can't really say I'm surprised about this. If your income depends on the corporate policy of a 3rd party you don't have any contractual business relationship with then you have to be able to take the hit if/when they pull the rug out from under you.

Perhaps I am just risk averse, but this sounds enormously financially irresponsible. This man literally shoved all in on with a vendor he neither understood nor had a previous relationship with. I don't think you should be risking making rent for this type of thing.

Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#5
post #2

I can't really say I'm surprised about this. If your income depends on the corporate policy of a 3rd party you don't have any contractual business relationship with then you have to be able to take the hit if/when they pull the rug out from under you.

> "The problem is that anybody, anywhere, can sell just about anything on Amazon and eBay, including counterfeit glasses that may be dangerous. Buyers won’t discover their error until after the eclipse, or they suffer serious or permanent eye damage. The sellers will be long gone."

seems like a perfectly reasonable case of due diligence on the part of Amazon.

Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#6
post #2

I can't really say I'm surprised about this. If your income depends on the corporate policy of a 3rd party you don't have any contractual business relationship with then you have to be able to take the hit if/when they pull the rug out from under you.

Yes, but at the same time there are news articles going back to at least late July (google 'amazon policy eclipse') to Amazon giving refunds for shady (pun intended) sellers of fake eclipse shades. If his ability to pay rent is literally hinging on this get-rich scheme, you would think he would be more diligent. I do think Amazon acted correctly in suspending his account until he proved his items are legit.

Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#9
post #7

How to tell if your eclipse glasses are fake?

Put them on and look at a bright light. You shouldn't be able to see anything. It's not foolproof, but cheap fake glasses are usually so bad that you can see household lights through them.

You can also see if the brand you have is on this list, although someone could have faked a reputable brand name: https://eclipse.aas.org/resources/solar-filters

Re: Amazon's War on Fake Eclipse Glasses Trips Up Newbie Merchant

#10
> He got an email Monday afternoon from Amazon informing him that he could continue selling glasses on the site through his account Moon Vision Products.

...

> Meanwhile, Wright worried aloud whether there was still time to sell the glasses or if he would be shut down again.

I think that there are enough people now who are worried over the counterfeits that he would have no trouble selling his, IF people can actually find them.

Going to Amazon and typing "Moon Vision" into the search field, it suggests the completion "Moon Vision Products" in "Health, Household, and Baby Care". Accepting that brings up three pages of products, none of which have anything to do with eclipse glasses and appear to have no connection whatsoever to Moon Vision Products.

So either he's been suspended again, or Amazon's search sucks. Either is bad news for him.

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