Amazon recalls eclipse glasses
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Re: Amazon recalls eclipse glasses
#2>'Amazon said customers who did not receive an email purchased glasses that were safe to use.'
Or they did receive an email and it went into their spam/junk folder. In a situation like this it might be better to email everyone if only to say your glasses are safe. Although that would open them to legal liability if they're wrong.
Re: Amazon recalls eclipse glasses
#3Interesting... the real issue here is Amazon's long-standing implicit tolerance of counterfeit goods from disreputable suppliers. I wonder how many more incidents like this it will take before Amazon finally does something.
Re: Amazon recalls eclipse glasses
#4Better now than the 22nd. Bravo Amazon.
The walmart i know still has them for $1.
Re: Amazon recalls eclipse glasses
#5> "Customers may have purchased counterfeit versions of legitimate products," an Amazon spokesperson said when asked about the issue.
Does this have to do with Amazon's practice of commingling goods from various sources together? I imagine in some warehouse, a big box of Panjwani's legit goods all mixed together with some not-so-good-goods.
Re: Amazon recalls eclipse glasses
#6This isn't limited to glasses. I purchased a 12x12 sheet of solar filter film from a seller on Amazon, manufactured by Thousand Oaks Optical (who are listed on the American Astronomical Society's list of reputable vendors), and I'm also being refunded.
I checked the Thousand Oaks Optical site and they have a list of legitimate resellers of their products, and the Amazon seller I used is listed. I'm surprised Amazon didn't do the same basic checks before e-mailing me.
When I was searching for more information after receiving the e-mail, I also found someone on an astronomy forum[1] who is being refunded for a telescope that appears to retail for around $1199.
[1] https://www.cloudynights.com/topic/587658-amazon-eclipse-gla...
Re: Amazon recalls eclipse glasses
#7> "Customers may have purchased counterfeit versions of legitimate products," an Amazon spokesperson said when asked about the issue. Does this have to do with Amazon's practice of commingling goods from various sources together? I imagine in some warehouse, a big box of Panjwani's legit goods all mixed together with some not-so-good-goods.
This is exactly why I purchased my eclipse glasses directly from the manufacturer (American Paper Optical) even though shipping from them was very expensive (relative to the cost of the glasses). Even if I'd bought a reputable brand directly from Amazon (instead of a reseller) I had no trust that I wouldn't get a counterfeit commingled from an untrustworthy reseller inside Amazon's warehouse.
Re: Amazon recalls eclipse glasses
#8Interesting... the real issue here is Amazon's long-standing implicit tolerance of counterfeit goods from disreputable suppliers. I wonder how many more incidents like this it will take before Amazon finally does something.
They won't until consumers wise up. I've stopped using them completely, not worth the gamble.
Their price advantage has eroded anyways. I don't see any advantage to buying from them relative to straight from the manufacturer most of the time.
Amazon has done a great job squeezing shipping costs and margins. I doubt I pay more than 5% more on anything but I know I'm not getting any fakes
Re: Amazon recalls eclipse glasses
#9Does anyone have good recommendations for getting a pair as of today (before next weekend)? I'm in the bay area, if that helps.
Re: Amazon recalls eclipse glasses
#10Here's the email I got, the last sentence had me chuckling. We hope to "see" you soon.
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Hello,
We’re writing to provide you with important safety information about the eclipse products you purchased on Amazon (order #---- for TOLOCO Solar Eclipse Glasses,CE and ISO Certified Safe Solar Shades Filter for Solar Eclipse Viewing (3-Black)).
To protect your eyes when viewing the sun or an eclipse, NASA and the American Astronomical Society (AAS) advise you to use solar eclipse glasses or other solar filters from recommended manufacturers. Viewing the sun or an eclipse using any other glasses or filters could result in loss of vision or permanent blindness.
Amazon has not received confirmation from the supplier of your order that they sourced the item from a recommended manufacturer. We recommend that you DO NOT use this product to view the sun or the eclipse.
Amazon is applying a balance for the purchase price to Your Account (please allow 7-10 days for this to appear on Your Account). There is no need for you to return the product. You can view your available balance and activity here:
https://www.amazon.com/gp/css/gc/balance/
For more information about safely viewing a solar eclipse please see the NASA and AAS websites.
If you purchased this item for someone else, please pass along this information to the recipient.
We hope to see you again soon.
Sincerely,
Customer Service