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Ask HN: How do you deal with piracy?

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11–20 of 126 posts

Re: Ask HN: How do you deal with piracy?

#11
Could you 'watermark' the program for each user (although that wouldn't be trivial), and mention noticeably that the software is watermarked.

Not sure if that would really dissuade anyone leaking/cracking it though, but it may possibly help determine potentially where the leak/crack came from.

There are probably many reasons why watermarking isn't worthwhile though, as you'd then need to have an 'online' system for generating new versions, rather than simply hosting a single file.

Re: Ask HN: How do you deal with piracy?

#12
post #2

Piracy is a huge issue, one way around it, although too late for you now, is to only sell an online hosted version of your software, they can't crack what they don't have access too. Have you got a forum to engage your customers with directly? Most times (and this is a huge generalisation) but these consumers aren't 'evil', they just either have no money or don't know any better. If you can engage with them and get t…

Thanks for the answer ! I like the lite idea,

   although too late for you now, is to only sell an online hosted version of your software,
   they can't crack what they don't have access too
I've thought about it and it's an excellent solution because I could link the software to a website with a subscription based business model. And my software could be better with internet / community feature inside it ! But it's for mid term not for now (I have to recode everything and develop a new product..)

   Have you got a forum to engage your
   customers with directly? 
I'm going to sign up in the private forums and engage with them. I hope I won't be banned from the forum !

Re: Ask HN: How do you deal with piracy?

#13
post #9

First - if they wouldn't have paid anyway, you haven't "lost" anything (you've actually gained something) Second, your pricing must be turning off those who would [possibly] pay, but opt for the cracked edition due to cost Third, focus on support: you can download, install, and run OpenNMS, for example, totally 100% for free. But if you want support beyond the mailing list, you pay for it.

A note on your second comment, that is a possible consideration, but remember that some people will simply never buy software, so there will always be someone that cracks it. Many people either have fundamentally different opinions on whether or not software should cost money or they're too poor to be able to afford it when they can get it free.

Re: Ask HN: How do you deal with piracy?

#14
post #4

Old methods (90s): - turn to the law (DCMA) - prevent people from modifying code New methods: - change to a SaaS model - change the backend to an API, users order API key - ping home from your software code or every keystroke like in Windows. - free product, offer training + ads

This is why there were no new software startups of any significance launched between 1995 (when web browsers made piracy trivial) and 2006 (when Salesforce.com launched the first modern SaaS business).

Re: Ask HN: How do you deal with piracy?

#15
The Coast Guard is your ally, along with the Navy. Talk to your insurance company; they have lots of experience (or else you picked the wrong one.)

Oh, are you equating copyright violation with major theft, murder and associated felonies so heinous that there is actually a separate body of international law to address it? Please don't do that.

Unless you are already a market leader, copyright violation is largely equivalent to an unpaid, unauthorized marketing issue. Your problem is to convert those non-paying users into paying users.

Policy:

1. Make it so inconvenient to use your software without paying for it that they decide to pay you. This is the "stick" option: you hit them with a stick until they either go away or pay.

2. Make it so easy and useful to pay for your software that they decide to pay you. This is the "carrot" option: you dangle something good in front of them until they willingly walk towards it.

Every method falls into one of those two policy groups. Think about which policy you want to use before you start making changes.

If you decide to make your software open source, you are likely to stop making money at it by selling it. However, you can still make money by consulting -- you are the world's foremost expert on this software, after all.

Re: Ask HN: How do you deal with piracy?

#16
post #5

But piracy is good right? Death to DRM! If someone doesn't want to pay they should be able to get the content for free, then they can decide if you deserve to be paid. --- That content above seems to be very popular sentiment on HN and other techy places. I don't understand that since all you hurt are people like the author of this post. The tech community needs to get its act together and decide to support intellect…

> But piracy is good right? Death to DRM! > That content above seems to be very popular sentiment on HN and other techy places. I don't understand that since all you hurt are people like the author of this post.

You can't begin to understand it, if you don't understand the 'sentiment' you describe in the first place.

Nobody is saying that it is OK to steal someone's work and not pay them for it. The argument against DRM is usually that:

1. I shouldn't, as a paying customer, be required to purchase multiple times just to consume on a different platform, this increases piracy.

2. You shouldn't charge prices that your customers can't afford to pay, increases piracy.

3. DRM punishes paying customers while pirates get a better (unrestricted) version anyway, so where's the incentive to not pirate?

...and many more.

Notice how none of these endorse piracy as a good thing, merely point out that these factors lead to it.

Re: Ask HN: How do you deal with piracy?

#17
post #15

The Coast Guard is your ally, along with the Navy. Talk to your insurance company; they have lots of experience (or else you picked the wrong one.) Oh, are you equating copyright violation with major theft, murder and associated felonies so heinous that there is actually a separate body of international law to address it? Please don't do that. Unless you are already a market leader, copyright violation is largely equ…

[deleted]

Re: Ask HN: How do you deal with piracy?

#18
post #15

The Coast Guard is your ally, along with the Navy. Talk to your insurance company; they have lots of experience (or else you picked the wrong one.) Oh, are you equating copyright violation with major theft, murder and associated felonies so heinous that there is actually a separate body of international law to address it? Please don't do that. Unless you are already a market leader, copyright violation is largely equ…

Although I suspect the votes won't reflect, I enjoyed your first paragraphs with the piracy false equivalency argument

Re: Ask HN: How do you deal with piracy?

#19
post #4

Old methods (90s): - turn to the law (DCMA) - prevent people from modifying code New methods: - change to a SaaS model - change the backend to an API, users order API key - ping home from your software code or every keystroke like in Windows. - free product, offer training + ads

   change the backend to an API
What do you mean ?
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