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Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

consumerreports.org

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Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#2
Yeah... this is a concern.

I bought a Surface book this year, and it embarrassingly cost $4000. It's great, but I'm convinced that in two years I'll be having a stern conversation with Microsoft support about the Australian Consumer Law guarantee of acceptable quality.

Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#3

Yeah... this is a concern. I bought a Surface book this year, and it embarrassingly cost $4000. It's great, but I'm convinced that in two years I'll be having a stern conversation with Microsoft support about the Australian Consumer Law guarantee of acceptable quality.

https://www.accc.gov.au/consumers/consumer-rights-guarantees...

How is this enforced? If you have a file a lawsuit, the costs/time/effort might not be worth it.

Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#4
My company has well over 1000 "surface" devices (Pro's, Books, Screens) and they do ok....

They are not even slightly repairable.. so warranty is just a straight swap out.

I have had a Surface-book ($3k i7 Performance base model) for the last month or so... the only complaint I have is that that the bluetooth in it is pathetic. A set of headphones and a mouse connected and I get disconnections and drop outs and slow mouse behaviour constantly.

It is exquisitely engineered... I just love using it.

Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#5
I'm a long time Microsoft user, sure I dabbled with Linux in my youth, but I never quite got into the tinkering culture and having to spend a day per month in configuring to make things work the way I wanted just wasn't me.

Professionaly I'm now in management but the majority of my development experience had been with .Net. Sure I dabbled with all the open source hyped techs when I was younger, but ultimately settled for .Net and enterprise (which I'm happy is also open sourced now by the way, even if .net core isn't really production ready and takes up way too much devops time to deploy).

These days windows just feels wrong though. It's probably just me but I feel like my windows machines are basically iPads with keyboards that I can't really do anything with the way I want to.

Git sucks on windows, paints replacement sucks, almost anything that isn't .Net development sucks and Visual Studio has to live in a cage or it takes over everything from wanting to debug your steam library to howling at the moon.

And now you're telling me the life expediency of a surface is 2 years. Heh.

Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#6
post #3

Yeah... this is a concern. I bought a Surface book this year, and it embarrassingly cost $4000. It's great, but I'm convinced that in two years I'll be having a stern conversation with Microsoft support about the Australian Consumer Law guarantee of acceptable quality.

https://www.accc.gov.au/consumers/consumer-rights-guarantees... How is this enforced? If you have a file a lawsuit, the costs/time/effort might not be worth it.

The ACCC handles complaints on behalf of consumers, and is more than happy to fine or litigate [1]. Most companies comply well before this stage.

1: https://www.accc.gov.au/media-release/accc-takes-action-agai...

Re: Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports

#9

I'm a long time Microsoft user, sure I dabbled with Linux in my youth, but I never quite got into the tinkering culture and having to spend a day per month in configuring to make things work the way I wanted just wasn't me. Professionaly I'm now in management but the majority of my development experience had been with .Net. Sure I dabbled with all the open source hyped techs when I was younger, but ultimately settled…

Personally love .NET and Visual Studio development, especially when I was forced back into Java recently. I'm not a huge fan of Windows 10 and but I really would love to stay in the development ecosystem for the foreseeable future.

That being said if they ever put out a fully functional VS for linux, I'd switch in a heartbeat.

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