Earlier quoted context omitted.
As an american, I find it strange that cash is faster. Most people who pay cash need to wait to get the change back unless they know the total beforehand and happen to have exact change. In the US, credit card machines are very fast even the chip enabled ones. Cash workflow: - Cashier tells you the total amount - You look in your wallet/purse - You spend time counting exact change if you do have it - If not, you take…
Cash workflow: - Cashier tells you the total amount - I get a 10 EUR note from my trouser pocket - Cashier gives back money - I put money in trouser pocket - Done - Home: I put all spare money in a large glass jar Credit card workflow: - Cashier tells you the total amount - You look in your wallet/purse - You swipe card/insert in chip reader - You insert PIN number - You shield your PIN entrie from the people next to…
- Cashier types in the total to the EFTPOS terminal
- You get your wallet
- You remove your card
- You tap your carda gainst the contactless reader, which registers the payment in about 1 second not 5 as you describe
- Cashier asks 'would you like a receipt for that?'
- You say 'no receipt, cheers mate'
- You put your card away
- You put your wallet away
If you pay over $100, you enter a pin and it takes maybe a little longer because no one crowds around each other at the payment area so there's none of what you describe and it always works despite the humidity you apparently describe.
As we don't have a tip culture, we don't see donation/tips/etc. prompts as others describe. It's only ever whether you want a receipt, and that's a single button press and you can pre-emptively say no to that so it doesn't even slow you down. Cash definitely takes longer here.