Earlier quoted context omitted.
As an american, I find it strange that cash is faster. Most people who pay cash need to wait to get the change back unless they know the total beforehand and happen to have exact change. In the US, credit card machines are very fast even the chip enabled ones. Cash workflow: - Cashier tells you the total amount - You look in your wallet/purse - You spend time counting exact change if you do have it - If not, you take…
*Credit card workflow: - Cashier tells you the total amount - You look in your wallet/purse - You swipe card/insert in chip reader - You avoid making eye contact while the transaction is processed - (optional) The card reader fails and requests reinsertion. Repeat previous two steps - Done
Disclaimer: I've seen exactly this a few times