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Ask HN: Protect loved ones from online scams?

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41–50 of 62 posts

Re: Ask HN: Protect loved ones from online scams?

#41
post #14
post #2

The only way is really to educate them. I’ve dealt with this quite a bit with my family, and telling them what to be wary of has helped a bunch.

There's always reducing the circle you consider "loved" ones, and CRISPR…

It's part of new natural selection I guess.

Re: Ask HN: Protect loved ones from online scams?

#42
What's the reason Ubuntu didn't work?

That's basically the setup I have with my dad. He's using Ubuntu on desktop, which I taught him to use. There wasn't much to teach. He really just wants to use a browser. I taught him how to scan documents and print documents as well. That's pretty much all he needs to do.

And then he has his iPad as well, and I taught him how to print stuff from his iPad too.

I also got him to use 1Password, and he has unique password for each site.

These are all things I've taught my dad to do.

Re: Ask HN: Protect loved ones from online scams?

#44

I have locked down their OS's with Unchecky, UAC to full, non-Admin accounts, all Win10 (love the forced updates). Installed a PiHole to clear all their devices from malicious ads / malicious url's. Seriously, since I installed PiHole my maintanance visits / calls have dropped by 90%. They don't use a CC. Maybe once a year for flight tickets but I tell them to check the URL / https. And I've told them 100 times: comp…

+1 for Pi-hole: https://pi-hole.net It's better than a browser extension, as it works for mobile devices and native apps (e.g. Skype). Remember to set a backup secondary DNS server in case it goes down though. If the router allows changes to the DHCP DNS settings then make them there. Some don't, so then you'll need to use the Pi for DHCP too. However, keep in mind that it provides an unauthenticated web interface th…

>However, keep in mind that it provides an unauthenticated web interface that exposes all domains that have been visited.

No, it doesn't. At least not since version 3.x with which i started using it...

If you want more detail than just a broad overview, you need to login (though that is just a password, no username needed)...

https://imgur.com/a/jjcYp

Re: Ask HN: Protect loved ones from online scams?

#45

My mother is a daily user of the internet with extremely limited knowkedge and she has difficulty understanding even basic computer messages. I designed a series of rules + practices which are stated as absolutes (i.e. no margin for interpretation) and they have worked well: 1. All emails with claims are false, even if I send them. Not only spam but also "snopes-like" scams from her friends. This rule always has prec…

I put my mum on Linux Mint, hid the menu launcher and put icons for all the stuff she uses on her desktop, set updates to automatic and put her on a Gmail account on a domanin I own. That and a basic crash course in treat everything as suspicious unless you know it isn't has sufficed so far. If she has any doubts she just rings me but that's rare.

Main reason not to use Linux is because there’s no Microsoft Office support

Re: Ask HN: Protect loved ones from online scams?

#46

Earlier quoted context omitted.

I put my mum on Linux Mint, hid the menu launcher and put icons for all the stuff she uses on her desktop, set updates to automatic and put her on a Gmail account on a domanin I own. That and a basic crash course in treat everything as suspicious unless you know it isn't has sufficed so far. If she has any doubts she just rings me but that's rare.

Main reason not to use Linux is because there’s no Microsoft Office support

Actually I guess oldtimers (i.e. the parents of most of us) would prefer real menus.

Re: Ask HN: Protect loved ones from online scams?

#47
post #42

What's the reason Ubuntu didn't work? That's basically the setup I have with my dad. He's using Ubuntu on desktop, which I taught him to use. There wasn't much to teach. He really just wants to use a browser. I taught him how to scan documents and print documents as well. That's pretty much all he needs to do. And then he has his iPad as well, and I taught him how to print stuff from his iPad too. I also got him to u…

Printing, games, and slower performance for things like Netflix and boot.

Re: Ask HN: Protect loved ones from online scams?

#48
post #16

Gift your loved ones an iPad or Android tablet, maybe also enable some parent control to limit their exposure. 90% of end users don't need a notebook, a tablet is the safer alternative.

Cost in money and waste are other factors. Perhaps I can put Chrome OS on one of their existing computers.

Re: Ask HN: Protect loved ones from online scams?

#49
post #40
post #3

What really irks me is getting an email like this: Shipping account suspended Dear XXXX, FedEx shipping privileges for account number ending in NNNN have been suspended. To access and update your credit card data, log in to FedEx® Billing Online. Log in today (Button) This just screams "scam", especially since I haven't used the FedEx account in months. When I log into FedEx (not using the link in the email), my acco…

Tweet their customer service (@FedExHelp). My friend who works in tech support (not at FedEx) recommends this practice.

How well would something like that work with a completely-fresh Twitter account?

Re: Ask HN: Protect loved ones from online scams?

#50

Earlier quoted context omitted.

However you can still check the IP address of the mail server that sent the mail. Some things to look at: 1. Check PTR for IP and verify that the A or AAAA record for that name points back to the same IP. 2. Compare with IP address of server that sent previous mail to you. 3. Check SPF records for the domain. 4. Check MX records for the domain. Keep in mind that they might be using different servers for sending than…

These sound like good steps to determine if a sender is legitimate. Is there a plugin that already does this for existing email clients?

Google gmail and inbox both show this information if you click the "view full message" option on any particular email
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