It's not so much that I couldn't have figured it out (though I seem to recall it was not immediately obvious how to do anything, to me), rather it changed my selected applications. I'd set it up the way I liked it, with software I was familiar with and happy with...and an OS update removed that configuration and pointed to Paint 3D instead, an application I hadn't asked for, and seemingly could not uninstall (at least, I couldn't figure out how to uninstall it using the normal process for uninstalling applications).
I should be clear: I don't know Windows. I've used it very rarely over the past couple of decades. I keep a Windows partition around for gaming and audio work (though even that no longer really requires Windows these days, as my favorite games are on Linux and even audio isn't awful under Linux anymore). So, if someone knows their way around Windows, my complaints might seem sort of stupid. Maybe it's trivial to fix all of the annoyances I had; but they were frustrating for me. For me, there was just mysterious stuff happening on my machine and I didn't know how to fix it and I didn't like it.