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Apple letter about iPhone 4

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131–140 of 145 posts

Re: Apple letter about iPhone 4

#131
post #130

> To fix this, we are adopting AT&T’s recently recommended formula Clever. As I was reading this my mind started reeling "What if they intentionally showed more bars to make AT&T's crappy network look better than it really is?" I bet they anticipated the rumors this might start.

Could also be because the antenna was weak so they compensated by making it appear better than it really is.

Re: Apple letter about iPhone 4

#132
post #129

Earlier quoted context omitted.

Thank you - the proximity sensor issue is a much bigger deal for me as well! I took my iPhone into a genius appointment yesterday. They took it into the back area and upon returning informed me that they installed a "patch," I couldn't restore from my previous back-up, and that it was a known problem. Apparently this is a software issue that only affects those upgrading their iPhones (the iPhone 4 doesn't like someth…

wait, what? genius bar can fix it with a patch? did they install the patch for you and did that fix the issue for you? do you now have an iphone that has proximity sensor fixed? when they returned the phone, were all your apps/settings intact or was it fresh? what does your about screen say for version numbers?

That's what I was told, but to be honest, I doubt anything was installed.

All my apps/ settings were intact and my version number is the same as the regular shipped build.

I was told to restore my iPhone fresh (which would delete the installed patch, no?) and not to restore from back-up, which is possibly the fix itself. I'm going to do it now and will report back on the results... did you upgrade from a previous iPhone and restored from a previous back-up?

Re: Apple letter about iPhone 4

#133
post #129

Earlier quoted context omitted.

wait, what? genius bar can fix it with a patch? did they install the patch for you and did that fix the issue for you? do you now have an iphone that has proximity sensor fixed? when they returned the phone, were all your apps/settings intact or was it fresh? what does your about screen say for version numbers?

That's what I was told, but to be honest, I doubt anything was installed. All my apps/ settings were intact and my version number is the same as the regular shipped build. I was told to restore my iPhone fresh (which would delete the installed patch, no?) and not to restore from back-up, which is possibly the fix itself. I'm going to do it now and will report back on the results... did you upgrade from a previous iPh…

yes i did, as soon as i got back with the replacement i restored from previous (original) iphone 4 backup made earlier that day. however the first iphone 4 i got, i didn't do a restore. proximity sensor issue was there too (which prompted the need for an exchange).

Re: Apple letter about iPhone 4

#134

http://www.fakesteve.net/2010/06/there-is-no-spoon.html "Probably the biggest thing I’ve taught the team at Apple is that people never know what they’re supposed to think about anything. This is true in Hollywood, in the book business, in the art world, in politics. And especially in technology. "So we put out a new phone and everyone is sitting there wondering what they should think about it. What I realized many ye…

Hitler understood the exact same thing. Please realize I am in no way saying there is any similarity or connection with Steve Jobs beyond this narrow point. Just pointing this out. In fact I think a lot of people with strong personalities and charisma who achieve great success have skills in interpersonal communication and manipulation that exceed the average, and are good at 'hacking' this particular weakness of human minds.

Re: Apple letter about iPhone 4

#136
post #133

Earlier quoted context omitted.

That's what I was told, but to be honest, I doubt anything was installed. All my apps/ settings were intact and my version number is the same as the regular shipped build. I was told to restore my iPhone fresh (which would delete the installed patch, no?) and not to restore from back-up, which is possibly the fix itself. I'm going to do it now and will report back on the results... did you upgrade from a previous iPh…

yes i did, as soon as i got back with the replacement i restored from previous (original) iphone 4 backup made earlier that day. however the first iphone 4 i got, i didn't do a restore. proximity sensor issue was there too (which prompted the need for an exchange).

Initially, problem appears to be fixed. I can hold the phone around an inch away from my face, at varying angles, while the screen remains disabled. Before, any cradling of my phone / shoulder would make the screen active, but now it remains disabled.

Just tested against a co-workers by placing on a flat table and moving fingers to cover up the sensor... mine seems to work consistently within about an inch of cover-up, his is hit-or-miss even while physically covering / pressing on the sensor.

Re: Apple letter about iPhone 4

#137
post #133

Earlier quoted context omitted.

yes i did, as soon as i got back with the replacement i restored from previous (original) iphone 4 backup made earlier that day. however the first iphone 4 i got, i didn't do a restore. proximity sensor issue was there too (which prompted the need for an exchange).

Initially, problem appears to be fixed. I can hold the phone around an inch away from my face, at varying angles, while the screen remains disabled. Before, any cradling of my phone / shoulder would make the screen active, but now it remains disabled. Just tested against a co-workers by placing on a flat table and moving fingers to cover up the sensor... mine seems to work consistently within about an inch of cover-u…

nice. what steps did you take? did you do a reset and delete all settings on the device? when you say "restore from original instead of from backup", what do you mean by "original"? do you do both steps (reset on device, then some restore from itunes?)

Re: Apple letter about iPhone 4

#138
post #32

I could care less about the signal problem. The proximity sensor thing is insanely annoying. I am much much more likely to end the call or put it on mute than I am to drop the call due to reception issues. I've exchanged the phone once already and the replacement phone has the same issue. At first, I thought it was my face (shape? texture?), or the way I was holding it (am I suppose to push it with force against my e…

For now just lock the phone with the top button during every call. The antenna seems to be a much bigger issue and possibly even a hardware problem whereas the proximity sensor issue sounds like a calibration problem.

Re: Apple letter about iPhone 4

#140

Oops, our phone isn't broken, we just "mistakenly" said the network didn't suck when it did.

If the "mistaken" network reporting really was an attempt to make the reception look better than it is, I wonder whether AT&T was involved in or informed of the decision.
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