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Apple letter about iPhone 4

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31–40 of 145 posts

Re: Apple letter about iPhone 4

#31
post #8

My palm is pretty big, and when i fully cover my nokia 1100 cell phone, not a single bar of network is lost. Stop Covering up Apple, and admit that you guys committed a mistake.

What happens when you cover iPhone 4 on the same spot? According to anandtech if signal is strong even the maximum loss of signal they could get is not enough to drop a bar.

Re: Apple letter about iPhone 4

#32
I could care less about the signal problem. The proximity sensor thing is insanely annoying. I am much much more likely to end the call or put it on mute than I am to drop the call due to reception issues. I've exchanged the phone once already and the replacement phone has the same issue. At first, I thought it was my face (shape? texture?), or the way I was holding it (am I suppose to push it with force against my ear to make sure zero space is between the phone and me?). No luck. Right now, all my calls have issues with it unless I put it on speaker phone. But then, I shift the problem from my end to the receiver's end (other side: "what? I can't hear you, can you repeat that, wayne?"). I'd rather them fix how the proximity works, than fool around with how the antenna displays.

EDIT: It seems Apple introduced the bar bug in OS update 2.1 that "improves the accuracy of the 3G signal". Graphical representation of that is here (Source: Gruber): http://fscked.co.uk/post/754590440/this-infographic-hopefull...

So, RDF was hard coded into the bar display (50% = 5 bars?), and the sudden drop shows up if you're at the floor of that green bar, then you use your hand to cover the phone and force it to drop slightly, it will go into freefall mode since you're now crossing the threshold. Fix is to remove the RDF.

Re: Apple letter about iPhone 4

#35
post #26

This doesn't seem to jive with AnandTech's testing which ignored the bars completely and installed some software to read the signal strength directly. Their conclusion was that the iPhone 4 had better reception overall than the 3GS for various reasons, (a fact which Apple seem to be clinging to like a life raft) but that the external antennae was still faulty even when held "normally" and if fixed would make a major…

I believe that both Apple's letter and AnandTech's review show us that we shouldn't be measuring signal strength (either numerically or with bars). AnandTech said "That brings me to the way that signal quality should really be reported - Signal to Noise Ratio (SNR)." [1] I found a good comment on MeFi that discusses the bars' uselessness for CDMA. [2] [1] http://www.anandtech.com/show/3794/the-iphone-4-review/2 [2] h…

Anand doesn't mention it explicitly, and neither do you, but I'm assuming that signal to noise ratio drops when you short the iPhone 4 antennae too otherwise his conclusion doesn't make sense:

"At the end of the day, Apple should add an insulative coating to the stainless steel band, or subsidize bumper cases. It's that simple."

Re: Apple letter about iPhone 4

#37
What a strange coincidence.

Just after releasing a phone that uses a metal ring all around the chassis as an antenna (which is something that perplexed every engineer living outside of the reality distortion field as soon as they saw the first pictures of the phone), they discovered that they've always used the wrong algorithm to calculate the signal strength.

Re: Apple letter about iPhone 4

#38
post #32

I could care less about the signal problem. The proximity sensor thing is insanely annoying. I am much much more likely to end the call or put it on mute than I am to drop the call due to reception issues. I've exchanged the phone once already and the replacement phone has the same issue. At first, I thought it was my face (shape? texture?), or the way I was holding it (am I suppose to push it with force against my e…

I second that. I love my iPhone 4, but the proximity sensor problem causes me to accidentally mute calls, call random people in my contacts list, etc., etc. It is beyond frustrating and I'm surprised there hasn't been a greater mention of this.

There is a lengthy thread on Apple forums about this issue, with no resolution: http://discussions.apple.com/thread.jspa?threadID=2475509&#3...

Re: Apple letter about iPhone 4

#39
post #9

"As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund." This is more pragmatic than bitching on the Internet (I concede a difference between investing and reporting these problems and merely bitching) or class action lawsuits[1]. Vote with your wallet, eh? [1] http://news.ycombinator.com/ite…

Would there be issues with an early termination fee or the contract?

To my knowledge, all carriers in the US have at least a 14 day 100% money back refund with no egregious loss. (Maybe lose the $30 setup fee.)

Re: Apple letter about iPhone 4

#40
post #8

My palm is pretty big, and when i fully cover my nokia 1100 cell phone, not a single bar of network is lost. Stop Covering up Apple, and admit that you guys committed a mistake.

That's no fair. The 1100 was manufactured during an era when cellphones were built to make phonecalls.

Today they are built to be fashion accessoires, which naturally leads to different design trade-offs.

Sure, your 1100 may have the best reception of any cellphone ever produced. Sure, your battery may last 2 weeks under normal use.

But what does that help you in a real emergency, like when you urgently need to edit a video on the go?

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