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On being the employee who “needs improvement”

virtuouscode.com

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Re: On being the employee who “needs improvement”

#111
post #75
post #70

Earlier quoted context omitted.

I find managing upwards is the best way to deal with these situations. I've had micromanagers before and no one enjoys that random "hey wheres X at?" question so what I do is give status updates every so often. I avoid the stressful question entirely this way. It makes your managers life easier and yours as well and allows you to give updates on your time instead of theirs. This works remotely and in person. I work m…

This only works if your management remembers your status updates.

the best is to send them written by email. In that way, it is clear and evident that the status updates were always sent.

Re: On being the employee who “needs improvement”

#113

I don't know what the motivations for the bosses in this story were, but in corporate America personal improvement plans are fundamentally about gearing up to fire someone more than any actual improvement. When defending yourself against a wrongful termination lawsuit, it looks good to courts to say, "Look, we met every week, we had these conversations, and things didn't get better enough." In the story linked, it se…

If occasionally you have to do something for your family during hours you have to work, you at least owe your coworkers/manager a quick "I'll be offline for a few hours". He didn't do that.

There was no indication from the article that the company demanded unreasonable hours.

Re: On being the employee who “needs improvement”

#114
post #73

Earlier quoted context omitted.

I can't stress how good the above comment is at dealing with this. As a long time manager, people that behave this way are a total joy to manage. Also, if you have a smartphone and your company uses slack, there is no reason to be unreachable, unless you are in a deadzone of cell reception or driving. But, if you practice the above, it shouldn't be an issue. For example, a post to #OOO: hey, running an errand for the…

Being unreachable during core business hours is definitely a huge problem from the perspective of the non-remote employee (me) who's in the office for the typical eight hours a day trying to get something done and being blocked by a coworker who's unreachable because they're remote. If you a remote worker, the onus is on you to never let the fact that you're not in the office become a burden on your coworkers. If you…

That's certainly a way of working, and if that's what you've agreed too then certainly you should be as available as possible.

There are more asynchronous ways to do things, and not always restricted to contractor-style arrangements.

Personally, I think it's unfortunate if the default way of working assumes such tight coupling: for me at least, it's inimical to achieving any kind of deep focus.

Re: On being the employee who “needs improvement”

#115
I wrote this on a thread off of the original blog post from Coraline. I mentioned the content of a book called "Corporate Confidential" in which a former HR professional talks about how corporations uses performance reviews as a means to legally fire someone because they cannot fire someone for the real reason. I said it was cynical though others viewed it otherwise.

This past week, our small team had brought in an executive coach that works with the material from Crucial Conversations. A wiki summary was circulated around. When I read it, I knew it applied to what was going on with our team as well as personal relationships. Crucial conversations are moments when opinions vary, the stakes are high, and emotions run strong. Being able to have crucial conversations and handle them well allows someone to be effective, influential, and helps out the team and community tremendously. The follow-on book is called Crucial Accountability, which teaches how to deal with people who breaks promises and violates expectations.

So I stand by what I said about the cynical view of "Corporate Confidential". Using performance reviews to legally fire someone might sound like a case of corporate greed and that is true to some extent. In addition, I think people are -not- having those crucial conversations. It is easier to plot a way to ease someone out than to have the crucial conversation about what is really going on. Taking that frame with Coraline's story: if seems to me neither Corolaine, nor the github manager was able to have crucial conversations. In some ways, Coraline admitted to it in her blog post.

On a larger scale: Github had had various controversies. I wonder how much of that came from not handling crucial conversations? People hold their silence until they can't take it any more and it goes from silence to violence. Very pubilcly.

These crucial conversations isn't just about managers being able to take to employees and holding them accountable. It is also about employees being able to talk to managers and holding them accountable too. It is about speaking your truth -- adding meaning into the shared pool -- while still having mutual respect and keeping a friend.

It is something I am deep diving now. I'm tired of the merry-go-rounds where nothing seems to move forward, both in my professional and personal relationships. The little bit I am grasping from this seems to be working.

Re: On being the employee who “needs improvement”

#116
post #18

Earlier quoted context omitted.

I think that is a somewhat cynical view of the matter; I appreciate that "American Work Ethics" are highly flawed and mostly theatrics (I say this as an American expat who has experienced work from all over the globe), but as much as there is management theatrics in the US, there's also a lot of "woe is me" from employees when they're disciplined. I'd really hate to see how the author of the piece would have reacted…

Unfortunately it seems that the same smiley, inoffensive, A-for-effort mentality that exists in our school system has fully invaded the corporate world. I experienced this personally after talking to a report about their absenteeism. Within a day I received a lengthy email from them complaining about my directness. That 30 second exchange was escalated to management; they agreed that my feedback was justified (the em…

That is exactly the subject of the book, Crucial Conversations. They talk about the Fool's Choice, the false dichotomy of speaking truth (and holding someone accountable) while having a good relationship.

It is possible to do both and the book has specific tools to get to that. The little bit I am applying is working well -- better than what has been happening before.

You can find a wiki summary of the book and see if it helps.

Re: On being the employee who “needs improvement”

#117
post #73
post #70

Earlier quoted context omitted.

I find managing upwards is the best way to deal with these situations. I've had micromanagers before and no one enjoys that random "hey wheres X at?" question so what I do is give status updates every so often. I avoid the stressful question entirely this way. It makes your managers life easier and yours as well and allows you to give updates on your time instead of theirs. This works remotely and in person. I work m…

I can't stress how good the above comment is at dealing with this. As a long time manager, people that behave this way are a total joy to manage. Also, if you have a smartphone and your company uses slack, there is no reason to be unreachable, unless you are in a deadzone of cell reception or driving. But, if you practice the above, it shouldn't be an issue. For example, a post to #OOO: hey, running an errand for the…

>Also, if you have a smartphone and your company uses slack, there is no reason to be unreachable.

This is a silly attitude if you meant it very generally. Workplaces should set expectations - remote or otherwise. And people should be judged by them - remote or otherwise.

As an example, for my last job (non-remote), I told them during the interview that:

1. I will not be on any IM software.

2. I will check email only 3 times during the work day.

"Is that a problem?"

They said "No".

Just set clear expectations. If you have a remote worker who is often unavailable, but you did not have this conversation when he/she was hired, you are part of the problem.

(I had to loosen 1 above once we hired remote workers - it was unfair to them).

Re: On being the employee who “needs improvement”

#118
post #105

Earlier quoted context omitted.

I'm a remote worker and I'm sure it's occasionally a pain that I'm at the gym, or sleeping, or otherwise not responding on Slack or whatever. However, like many remote workers I work in a distributed team across several time zones. So it's not just "he goes to the gym in the afternoon," it's more like one person leaves the office in one time zone in order to beat the traffic jams, while another person in another time…

Distributed teams across multiple timezones is a bit of a different situation though; you're naturally going to be more asynchronous there, and the team structure will be different. All of my experience with remote coworkers has been on collocated teams with the occasional remote worker in the same timezone. I don't have any interest in being on a fully distributed team; I like being physically present with my cowork…

> I tend to get depressed ("cabin fever") if I'm alone all day every day

I think we found your problem

Re: On being the employee who “needs improvement”

#119

Earlier quoted context omitted.

Honestly to me it seems that the author was extremely unprofessional. He just disappeared for whole days without letting anyone know. In all the companies that I worked it was explicitly mentioned in the contract that such behaviour was subject to disciplinary actions up to dismissal.

It really depends on how the team was being run. Some remote teams are like co-located teams and work synchronously with set office hours. Other remote teams work asynchronously instead and individuals are free to arrange their work and life as they see fit. In the latter case, if somebody is working on a task that'll take a few days, not hearing from them for a day or two isn't unusual or a problem. It sounds like p…

>But it would take a severe communications breakdown for that to get to the point where a weekly performance review was needed. Normally, you'd talk about how this all works before the person is even hired.

Frankly, I'm not surprised. Often these expectations are not explicitly set. And often (probably more often than not), managers will let it get to the point of "exploding" and suddenly you find yourself in such a meeting. Many managers are uncomfortable with these conversations. They are often feeling defensive going in, and to counter that they will wait until they have enough "data" to have the conversation. But by that point, the damage is done.

Severe communications breakdown? Perhaps. Rare? Not at all.

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