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Ask HN: We've just launched our bug tracker, Purify - what do you think?

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Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#11

Post by exline »

generalk wrote: post #8

I looked around, but couldn't find an answer to this question: what sets Purify apart from other issue trackers? * If I know how to use Trac/Redmine, why use Purify? * Why choose it over other hosted trackers, specifically Lighthouse? * If I have Github Issues built-in to Github, why would I choose Purify? Edit: I'm not saying there's no compelling reason to use Purify, I'd just like to hear the team's take.

I agree. I'm currently using RedMine now. Why would I want to switch at this point. I didn't see a compelling reason.

I do like the look and feel of the site, but that alone is not enough to switch.

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#13

Post by joshwa »

My first task when I reach the homepage is to learn about your product. The only two options I see initially are to View Plans or Try It for Free.

The only info I get about your product are a few unexplained screenshots and some content-free bullet points.

Tell me a story. Show me how I and my users would use your product. Show me why your product is "awesome", and why it's better than any of the other 357 bug trackers out there.

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#14

Post by uast23 »

Whats the differentiator ? Everyone has its own issue tracker, be it bitbucket or github.

Are you planning to give a integrated platform for tracking the issues from everywhere, I mean bitbucket, github et al.? That might be useful for people who are involved in projects hosted at different places.

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#15

Post by xenoterracide »

* allow more projects for free accounts I have tons of 'tiny' projects on github. (even if you limit the space) in fact I'd say make space the limiting factor.

* does user limits include people not part of the project? (meaning my foss users that aren't contributers)

* why no demo? (that doesn't require registration)

* why is your support on GetSatisfaction? something to be said about drinking your own Kool-Aid... which it appears you are not. (being able to play with your bugs would be enough of a demo for me )

* can I email patches/replies to your tracker? and attach files? (I'm too lazy to sign up but these are both features in RT for cpan that I wish were on github (because I hate RT for other reasons))

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#17

Post by xenoterracide »

rpledge wrote: post #6
hga wrote: post #4

What about trademark confusion with this well known tool: http://en.wikipedia.org/wiki/IBM_Rational_Purify ?

I agree, Rationals Purify is quite well known. If you weren't playing in the software development space I wouldn't think it was an issue, but in this case I'd consider a rebrand if I was you

call it "Pesticide" hehe... something to do with 'bug squashing' or tracking..

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#18

Post by Jim_Neath »

exline wrote: post #11
generalk wrote: post #8

I looked around, but couldn't find an answer to this question: what sets Purify apart from other issue trackers? * If I know how to use Trac/Redmine, why use Purify? * Why choose it over other hosted trackers, specifically Lighthouse? * If I have Github Issues built-in to Github, why would I choose Purify? Edit: I'm not saying there's no compelling reason to use Purify, I'd just like to hear the team's take.

I agree. I'm currently using RedMine now. Why would I want to switch at this point. I didn't see a compelling reason. I do like the look and feel of the site, but that alone is not enough to switch.

We're still working on the app home page. I'll try and update the site to reflect the things people have mentioned in this thread.

Alas, marketing and copywriting aren't my strong points.

Re: Ask HN: We've just launched our bug tracker, Purify - what do you think?

#19

Post by Jim_Neath »

natch wrote: post #16

Why give it a name that is so easily confused with another bug-related software product? Aren't you just asking for trouble?

When we came up with the name we weren't aware of the use of the name by a somewhat related product.

Currently looking into alternatives.

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